{ZOOM}: Planned Changes, Tuesday August 27, 7:30 a.m. – 8 a.m.

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This logo identifies the Technology Services department within the University of Puget Sound

Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. No outage or interruption to services is expected. Details on the maintenance being performed are available below:

Zoom: Change to Login Process

Tuesday, August 27 | 7:30 a.m. – 8 a.m.

SYSTEMS IMPACTED:

  • TS will be requiring single sign-on (SSO) to log in to Zoom, with the exception of certain accounts.

REASON FOR MAINTENANCE: 

  • Requiring SSO will improve the security of Zoom accounts by leveraging our existing authentication processes and providing multi-factor authentication.

  • The change will simplify the login process by automatically redirecting campus members to log in to Zoom via login.pugetsound.edu. 

 

WHAT YOU SHOULD KNOW:

  • No outage or interruption to any Zoom services is expected.

  • If you have a personal Zoom account using your university email address, you will be prompted to join the university’s Zoom account or change email address. If you are a current academic partner, administrative partner, faculty, staff, or student; select the option to join the account. If you are not currently affiliated with the university or are not eligible for a university Zoom account, please change the email address for your personal Zoom account to a non-university email address. 

  • If you have a common area phone account using a shared email address that you must log in to with a Zoom-specific password and are unable to do so after the change, please submit a ticket with the email address of the account and a brief explanation. 

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu