Dear members of the Puget Sound community,

Technology Services (TS) has planned the following maintenance activities. Details on the maintenance being performed are available below:

Guest WiFi: Planned Maintenance

Thursday, August 22 | 6:30 a.m. – 7:40 a.m. [COMPLETE]

ADDITIONAL INFORMATION

• Thank you for your patience as the maintenance window took longer than expected due to some unexpected issues which are now resolved. 

SYSTEMS IMPACTED:

• PS-GuestAccess wireless network

REASON FOR MAINTENANCE: 

• To ensure a secure, reliable computing environment, TS will be making routing changes to the PS-GuestAccess wireless network.

WHAT YOU SHOULD KNOW:

• During the maintenance window, internet access on the PS-GuestAccess WiFi will be intermittently unavailable. 

• The university wired network, PS-CampusAccess WiFi, and blue emergency towers should not be affected. 

• If you experience connectivity issues on the PS-GuestAccess wireless network after the maintenance window is complete, please submit a ticket. 

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk. 

TS Service Desk

Walk-In Support: Tech Center in Collins Library

Phone Support: (253) 879-8585

Online Help: support.pugetsound.edu 

Email Support: servicedesk@pugetsound.edu