Dear members of the Puget Sound community,

Technology Services (TS) will be performing critical network maintenance Tuesday October 17, 2023 from 6:00 a.m. – 6:30 a.m. [COMPLETE] Details on the maintenance being performed are available below:

SYSTEMS IMPACTED: 

• Inbound and outbound internet access 

• GlobalProtect VPN 

REASON FOR IMPACT:

• To ensure a secure, reliable computing environment, TS will be completing routine firmware updates on our security appliances (firewalls).

ADDITIONAL INFORMATION:

• Updates are required to address a high severity vulnerability. 

• Impacted systems will be intermittently unavailable for short durations of time (~1-5 minutes) during the maintenance window.

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements page on the Puget Sound website.

Thank you for your patience as we conduct this important work. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk.