{PUGETSOUND SYSTEMS}: Unplanned Interruptions, Friday Jan 14, 10 a.m. – 1:30 p.m. [RESOLVED]

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This is an announcement from Technology Services (TS). Please see details below:

 

Update [1/14/2022 1:39 p.m.]: This incident is resolved. An issue with a configuration change in the firewall was rolled back. If you continue to experience issues, please contact the Technology Service Desk at 253-879-8585 (option 2).

 

Puget Sound Systems and Applications: Unplanned Interruptions

Friday, January 14, 2022 from 10 a.m.- 1:30 p.m. [RESOLVED]

SYSTEMS IMPACTED: We are experiencing unplanned issues with the following systems:  

Email to external addresses

Login to Puget Sound Systems

Okta

vDesk

Various Puget Sound systems and applications

 

REASON FOR IMPACT: Investigating network issues impacting services.

 

ADDITIONAL INFORMATION:

·      Thank you for your patience as we work to resolve these issues.

·      For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.