This is an announcement from Technology Services (TS). Please see details below.

NETWORK: Welcome Center Network Maintenance

Feb 20, 2021 at 5pm to 12am

REASON FOR IMPACT:

To ensure a secure, reliable computing environment TS will be completing routine updates on our networking equipment.

ADDITIONAL INFORMATION:

·       We have completed work for the evening but will need to resume again tomorrow morning at around 10am.

·       Network should be running as normal

·       This work is taking longer than expected.   New ETA for completion is around 12am.  We will send out a notification when we are completed.

·       Some of our networking equipment require a firmware update.

·       Network services in the Welcome Center will be intermittent from 5pm to 10pm

·       Services such as wireless, phones and data network will be affected in this building only.

·       Thank you for your patience as we conduct this important work.

·       For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

For support questions please contact the TS Service Desk via phone at 253-879-8585.