This is an announcement from Technology Services (TS). Please see details below.

NETWORK: Core Router Reboots

Wednesday, August 26, 2020 5:30 AM – 7:30 AM [COMPLETE]

SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:  

·        Internet access inbound and outbound

·        VPN (Global Protect)

·        vDesk

·        Phone/VOIP/Jabber

·        Wired and wireless network connectivity

·        Intermittent loss of access to various Puget Sound systems and applications

REASON FOR IMPACT: There is an issue with our core routers causing intermittent network problems.  These reboots is an attempt to rectify those issues.

ADDITIONAL INFORMATION:

·        Downtime should be intermittent and only for short periods (less than 5-10 minutes)

·        For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.

·        For support questions please contact the TS Service Desk via phone at 253-879-8585.