K20 Internet resolution

INVOLVING: K20

 CURRENT EVENT START  : 12/13/10 22:22 PST

CURRENT EVENT STOP   : 12/14/10 16:18 PST

 SUMMARY:

  This notice is being sent to all K-20 customers.

  The network outage involving WSIPC (and serveral other nearby K-20 sites) appears to have been fixed as of 16:18 this evening.  The circuit provider ran a new section of fiber cable around the broken portion to bring them back up.  We do not yet know whether that new fiber path is temporary or permanent.  (If it’s temporary, there may be a planned outage in the future when they move the circuits back to the original fiber.)

  WSIPC’s DNS servers are answering DNS queries again.  Their other services should be back up too.

  =================================================================

K20 Network Operations                  Network Operations Center

noc@wa-k20.net                                     888-934-5551

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                     DETAILED OUTAGE HISTORY

 K20 Area Wide

  FIRST DOWN: 12/13/10 22:22

 LAST UP: 12/14/10 16:18 PST

 TOTAL DOWN TIME: 17 hours 56 minutes

  TOGGLES:

    12/13/10 22:22 – 12/14/10 16:18 PST