{"id":5223,"date":"2026-03-18T11:15:30","date_gmt":"2026-03-18T18:15:30","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=5223"},"modified":"2026-03-18T11:20:04","modified_gmt":"2026-03-18T18:20:04","slug":"resovled-network-wifi-mar-18","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2026\/03\/18\/resovled-network-wifi-mar-18\/","title":{"rendered":"RESOVLED: {Network, WiFi, & Phones}: On Campus Network Outage in Harned-Thompson, Jones 2nd and 3rd floor, Smith, and Oppenheimer; Mar 18"},"content":{"rendered":"
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\"This<\/span><\/span><\/a><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n

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<\/span>Dear members of the Puget Sound community,<\/span><\/p>\n

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Technology Services (TS) has resolved the following incident. Details on the outage are available below:<\/span><\/p>\n

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Network, WiFi, and Phones: <\/span>On Campus Network Outage in Harned-Thompson, Jones 2nd and 3rd floor, Smith, and Oppenheimer has been Resolved<\/span><\/p>\n

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TS investigated the issue in partnership with the hardware manufacturer and determined that the root cause of the outage was an issue with the firmware. We have updated the firmware on the affected devices to a known, stable version and were able to restore connectivity.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

For more information on Technology Services' Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our <\/span>Service Announcements<\/span><\/a> page on the Puget Sound website.<\/span><\/p>\n

<\/p>\n

Thank you for your patience as we work to resolve this issue as soon as possible. If you have any questions or concerns, please don't hesitate to contact the TS Service Desk.\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n

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TS Service Desk<\/span><\/p>\n

Walk-In Support: Tech Center in Collins Library<\/span><\/p>\n

Phone Support: (253) 879-8585<\/span><\/p>\n

Online Help:<\/span> <\/span>support.pugetsound.edu<\/span><\/a>\u00a0<\/span><\/p>\n

Email Support: <\/span>servicedesk@pugetsound.edu<\/a><\/span><\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

<\/span><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Dear members of the Puget Sound community, Technology Services (TS) has resolved the following incident. Details on the outage are available below: Network, WiFi, and Phones: On Campus Network Outage in Harned-Thompson, Jones 2nd and 3rd floor, Smith, and Oppenheimer … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":525,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-5223","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/5223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/525"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=5223"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/5223\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=5223"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=5223"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=5223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}