{"id":5052,"date":"2025-04-16T12:52:13","date_gmt":"2025-04-16T19:52:13","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=5052"},"modified":"2025-04-16T12:55:03","modified_gmt":"2025-04-16T19:55:03","slug":"notice-ongoing-zoom-service-interruption","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2025\/04\/16\/notice-ongoing-zoom-service-interruption\/","title":{"rendered":"Notice: Ongoing Zoom Service Interruption"},"content":{"rendered":"<div class=\"postie-post\">\n<div dir=\"ltr\">\n<div>\n<div dir=\"ltr\" style=\"margin-left:0pt\" align=\"left\" id=\"gmail-docs-internal-guid-b349b7ec-7fff-8efe-310d-7596e11e03ec\">\n<table style=\"border:medium;border-collapse:collapse\">\n<colgroup>\n<col width=\"624\"><\/colgroup>\n<thead>\n<tr style=\"height:98.5pt\">\n<th style=\"vertical-align:top;background-color:rgb(102,0,0);padding:5pt;overflow:hidden\" scope=\"col\">\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><a href=\"https:\/\/www.pugetsound.edu\/technology-services\" style=\"text-decoration:none\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(17,85,204);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap\"><span style=\"border:medium;display:inline-block;overflow:hidden;width:276px;height:105px\"><img loading=\"lazy\" decoding=\"async\" alt=\"This logo identifies the Technology Services department within the University of Puget Sound\" title=\"University of Puget Sound Technology Services Logo\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXfeXzVojMldSBrI1RpiyYA3aomWBic30jbymBbN8q6S7Gm0tEoS97qDr4if4SQaz8eVy9bWCkSay2p0-JCZ1-NH5e2hH8vKsLSGSsIU_Fu_XESTH6i79Pqd2hYuOV0LCujCrgIVHA?key=CEL1YGhmKHg8QvhwOxftIl5L\" width=\"276\" height=\"105\" style=\"margin-left: 0px; margin-top: 0px;\"><\/span><\/span><\/a><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"height:162.75pt\">\n<td style=\"vertical-align:top;padding:5pt;overflow:hidden\">\n<p dir=\"ltr\" style=\"line-height:1.656;background-color:rgb(255,255,255);margin-top:12pt;margin-bottom:0pt;padding:0pt 0pt 12pt\"><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;text-align:center;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:12pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\">Issues with multiple Zoom Services<\/span><\/p>\n<p><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\">Dear Campus Community,\u00a0<\/span><\/p>\n<p><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\">Technology Services (TS) is aware of ongoing issues affecting several Zoom services. Zoom has identified a domain name resolution issue with the <\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\"><a href=\"http:\/\/zoom.us\">zoom.us<\/a><\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\"> domain and is actively working to resolve it. We will provide updates as soon as more information becomes available. In the meantime, you can check the status of Zoom services by visiting the <\/span><a href=\"https:\/\/status.zoom.us\/incidents\/pw9r9vnq5rvk\" style=\"text-decoration:none\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap\">Zoom Status page<\/span><\/a><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\">.<\/span><\/p>\n<p><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\">For more information on Technology Services&#39; Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our <\/span><a href=\"https:\/\/www.pugetsound.edu\/technology-services\/help-support\/service-announcements\" style=\"text-decoration:none\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap\">Service Announcements<\/span><\/a><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\"> page on the Puget Sound website. We appreciate your patience as we work to resolve the issue.\u00a0<\/span><\/p>\n<p><\/p>\n<p dir=\"ltr\" style=\"line-height:1.44;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\">If you have any questions or concerns, please don&#39;t hesitate to contact the TS Service Desk.\u00a0<\/span><\/p>\n<p><\/td>\n<\/tr>\n<tr style=\"height:78.75pt\">\n<td style=\"vertical-align:top;background-color:rgb(102,0,0);padding:5pt;overflow:hidden\">\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(250,250,250);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\">TS Service Desk<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:rgb(250,250,250);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\">Walk-In Support: Tech Center in Collins Library<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:rgb(250,250,250);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\">Phone Support: (253) 879-8585<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:rgb(250,250,250);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\">Online Help:<\/span><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:rgb(217,217,217);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\"> <\/span><a href=\"http:\/\/support.pugetsound.edu\" style=\"text-decoration:none\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:rgb(217,217,217);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap\">support.pugetsound.edu<\/span><\/a><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:rgb(217,217,217);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\">\u00a0<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:rgb(250,250,250);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap\">Email Support: <\/span><a href=\"mailto:servicedesk@pugetsound.edu\" style=\"text-decoration:none\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:rgb(217,217,217);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap\"><a href=\"mailto:servicedesk@pugetsound.edu\" >servicedesk@pugetsound.edu<\/a><\/span><\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Issues with multiple Zoom Services Dear Campus Community,\u00a0 Technology Services (TS) is aware of ongoing issues affecting several Zoom services. Zoom has identified a domain name resolution issue with the zoom.us domain and is actively working to resolve it. We &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2025\/04\/16\/notice-ongoing-zoom-service-interruption\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":653,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-5052","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/5052","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/653"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=5052"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/5052\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=5052"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=5052"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=5052"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}