{"id":4923,"date":"2024-01-25T20:05:22","date_gmt":"2024-01-26T04:05:22","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4923"},"modified":"2024-01-25T20:10:03","modified_gmt":"2024-01-26T04:10:03","slug":"network-connectivity-issues","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2024\/01\/25\/network-connectivity-issues\/","title":{"rendered":"Network Connectivity Issues"},"content":{"rendered":"<div class=\"postie-post\">\n<div dir=\"ltr\"><span id=\"gmail-docs-internal-guid-24dd178f-7fff-b9d4-f987-c411ba3d2634\"><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;text-align:justify;margin-top:0pt;margin-bottom:0pt\"><font face=\"arial, sans-serif\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline\">The Puget Sound Network was down starting around 2:50 p.m. and has been restored as of 7:11 p.m.<\/span><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline\"> Thank you for your patience as we worked through this issue. Our Infrastructure and Operations team identified a routing issue between our data centers and the internet causing severe network instability. The outage we experienced this afternoon ties back to a legacy network design that our teams are actively working to remediate.<\/span><\/font><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;text-align:justify;margin-top:0pt;margin-bottom:0pt\"><font face=\"arial, sans-serif\"><br \/><\/font><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;text-align:justify;margin-top:0pt;margin-bottom:0pt\"><font face=\"arial, sans-serif\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline\">Technology Services will be providing a Root Cause Analysis (RCA) for this incident in the next few days which will be available in our <\/span><a href=\"https:\/\/www.pugetsound.edu\/technology-services\/help-support\/service-announcements\" style=\"text-decoration-line:none\"><span style=\"background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline\">Service Announcements<\/span><\/a><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline\"> page.<\/span><\/font><\/p>\n<p><font face=\"arial, sans-serif\"><br \/><\/font><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;text-align:justify;margin-top:0pt;margin-bottom:0pt\"><font face=\"arial, sans-serif\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline\">For more information on Technology Services&#39; Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our <\/span><a href=\"https:\/\/www.pugetsound.edu\/technology-services\/help-support\/service-announcements\" style=\"text-decoration-line:none\"><span style=\"background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline\">Service Announcements<\/span><\/a><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline\"> page on the Puget Sound website.<\/span><\/font><\/p>\n<p><font face=\"arial, sans-serif\"><br \/><\/font><\/p>\n<p dir=\"ltr\" style=\"line-height:1.44;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline\"><font face=\"arial, sans-serif\" style=\"\">Thank you again for your patience. If you have any questions or concerns, please don&#39;t hesitate to contact the TS Service Desk. <\/font><\/span><\/p>\n<p><\/span><br class=\"gmail-Apple-interchange-newline\"><\/p>\n<div>\n<div dir=\"ltr\" class=\"gmail_signature\" data-smartmail=\"gmail_signature\">\n<div dir=\"ltr\">\n<div>\n<div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Puget Sound Network was down starting around 2:50 p.m. and has been restored as of 7:11 p.m. Thank you for your patience as we worked through this issue. Our Infrastructure and Operations team identified a routing issue between our &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2024\/01\/25\/network-connectivity-issues\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":525,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4923","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4923","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/525"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4923"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4923\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4923"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4923"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4923"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}