{"id":4853,"date":"2023-03-27T19:50:27","date_gmt":"2023-03-28T02:50:27","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4853"},"modified":"2023-03-27T19:55:04","modified_gmt":"2023-03-28T02:55:04","slug":"puget-sound-network-outage-update-monday-march-27","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2023\/03\/27\/puget-sound-network-outage-update-monday-march-27\/","title":{"rendered":"Puget Sound Network Outage Update &#8211; Monday March 27"},"content":{"rendered":"<div class=\"postie-post\">\n<div dir=\"ltr\">\n<div>\n<div dir=\"ltr\" class=\"gmail_signature\" data-smartmail=\"gmail_signature\">\n<div dir=\"ltr\">\n<div>\n<div><span id=\"gmail-docs-internal-guid-6093d8d9-7fff-1e18-77f5-7d46fb03a990\"><\/p>\n<div dir=\"ltr\" style=\"margin-left:0pt\" align=\"left\">\n<table style=\"border:none;border-collapse:collapse\">\n<colgroup>\n<col width=\"624\"><\/colgroup>\n<thead>\n<tr style=\"height:74.6376pt\">\n<th style=\"vertical-align:top;background-color:rgb(102,0,0);padding:5pt;overflow:hidden\" scope=\"col\">\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><a href=\"https:\/\/www.pugetsound.edu\/technology-services\" style=\"text-decoration-line:none\"><span style=\"font-size:11pt;font-family:Arial;background-color:transparent;font-weight:400;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\"><span style=\"border:none;display:inline-block;overflow:hidden;width:276px;height:105px\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/files\/2023\/03\/image-3.png\" alt=\"This logo identifies the Technology Services department within the University of Puget Sound\" width=\"276\" height=\"105\"><\/span><\/span><\/a><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"height:162.75pt\">\n<td style=\"vertical-align:top;padding:5pt;overflow:hidden\">\n<p dir=\"ltr\" style=\"line-height:1.44;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\" style=\"\">Dear members of the Puget Sound community,<\/font><\/span><\/p>\n<p><font face=\"arial, sans-serif\"><br \/><\/font><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\">Thank you for your patience as we continue to work through the current campus network outage. Technology Services is still working this evening on resolving the issue. The next update will be provided by 7 a.m. tomorrow morning or earlier if new information is available.\u00a0<\/font><\/span><\/p>\n<p><font face=\"arial, sans-serif\"><br \/><\/font><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><font face=\"arial, sans-serif\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\">Next Scheduled Update:<\/span><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"> 7 a.m. on Tuesday, March 28, 2023<\/span><\/font><\/p>\n<p><font face=\"arial, sans-serif\"><br \/><\/font><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\">Systems Impacted:\u00a0<\/font><\/span><\/p>\n<ul style=\"margin-top:0px;margin-bottom:0px\">\n<li dir=\"ltr\" style=\"list-style-type:disc;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre\">\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\" role=\"presentation\"><span style=\"background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\">Computers will not be able to access internet connectivity on the Puget Sound network.<\/font><\/span><\/p>\n<\/li>\n<li dir=\"ltr\" style=\"list-style-type:disc;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre\">\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\" role=\"presentation\"><span style=\"background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\">All other systems requiring network connectivity on the Puget Sound campus such as phones and printers may not work as expected.<\/font><\/span><\/p>\n<\/li>\n<li dir=\"ltr\" style=\"list-style-type:disc;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre\">\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\" role=\"presentation\"><span style=\"background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\">Services hosted on campus like <a href=\"http:\/\/my.pugetsound.edu\">my.pugetsound.edu<\/a> and other sites such as Pugetsound.edu may not be accessible.\u00a0<\/font><\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\">\u00a0<\/font><\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\">Additional Information:<\/font><\/span><\/p>\n<ul style=\"margin-top:0px;margin-bottom:0px\">\n<li dir=\"ltr\" style=\"list-style-type:disc;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre\">\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\" role=\"presentation\"><font face=\"arial, sans-serif\"><span style=\"background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\">If you are working remotely and are unable to login to <a href=\"http:\/\/login.pugetsound.edu\">login.pugetsound.edu<\/a>, try logging into <\/span><a href=\"http:\/\/pugetsound.okta.com\" style=\"text-decoration-line:none\"><span style=\"background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\">PugetSound.okta.com<\/span><\/a><span style=\"background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"> to access myPugetSound and other Puget Sound Systems. Reminder that not all systems will be available due to the network outage.\u00a0<\/span><\/font><\/p>\n<\/li>\n<\/ul>\n<p><font face=\"arial, sans-serif\"><br \/><\/font><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><font face=\"arial, sans-serif\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\">For more information on Technology Services&#39; Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our <\/span><a href=\"https:\/\/www.pugetsound.edu\/technology-services\/help-support\/service-announcements\" style=\"text-decoration-line:none\"><span style=\"background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\">Service Announcements<\/span><\/a><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"> page on the Puget Sound website.<\/span><\/font><\/p>\n<p><font face=\"arial, sans-serif\"><br \/><\/font><\/p>\n<p dir=\"ltr\" style=\"line-height:1.44;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\" style=\"\">Thank you for your patience as we work to resolve this issue as soon as possible. If you have any questions or concerns, please don&#39;t hesitate to contact the TS Service Desk.\u00a0<\/font><\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height:78.75pt\">\n<td style=\"vertical-align:top;background-color:rgb(102,0,0);padding:5pt;overflow:hidden\">\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(250,250,250);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\" style=\"\">TS Service Desk<\/font><\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(250,250,250);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\">Walk-In Support: Tech Center in Collins Library<\/font><\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(250,250,250);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\">Phone Support: (253) 879-8585<\/font><\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><font face=\"arial, sans-serif\"><span style=\"color:rgb(250,250,250);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\">Online Help: <\/span><a href=\"https:\/\/www.pugetsound.edu\/osd\" style=\"text-decoration-line:none\"><span style=\"background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\">\u00a0<\/span><span style=\"color:rgb(217,217,217);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\">https:\/\/www.pugetsound.edu\/osd<\/span><\/a><span style=\"color:rgb(250,250,250);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"> (Logon Required)<\/span><\/font><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><font face=\"arial, sans-serif\"><span style=\"color:rgb(250,250,250);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\">Email Support: <\/span><a href=\"mailto:servicedesk@pugetsound.edu\" style=\"text-decoration-line:none\"><span style=\"color:rgb(217,217,217);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\"><a href=\"mailto:servicedesk@pugetsound.edu\" >servicedesk@pugetsound.edu<\/a><\/span><\/a><\/font><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Dear members of the Puget Sound community, Thank you for your patience as we continue to work through the current campus network outage. Technology Services is still working this evening on resolving the issue. The next update will be provided &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2023\/03\/27\/puget-sound-network-outage-update-monday-march-27\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":525,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4853","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/525"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4853"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4853\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4853"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4853"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}