{"id":4851,"date":"2023-03-27T13:10:12","date_gmt":"2023-03-27T20:10:12","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4851"},"modified":"2023-03-27T19:15:19","modified_gmt":"2023-03-28T02:15:19","slug":"update-puget-sound-network-outage-monday-march-27-1-p-m","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2023\/03\/27\/update-puget-sound-network-outage-monday-march-27-1-p-m\/","title":{"rendered":"UPDATE: Puget Sound Network Outage: Monday March 27 @ 1 p.m."},"content":{"rendered":"<div class=\"postie-post\">\n<div dir=\"ltr\">\n<div dir=\"ltr\" class=\"gmail_signature\" data-smartmail=\"gmail_signature\">\n<div dir=\"ltr\"><span id=\"gmail-docs-internal-guid-3f0a008c-7fff-a163-8684-3f89f1a6b2d8\"><\/p>\n<div dir=\"ltr\" style=\"margin-left:0pt\" align=\"left\">\n<table style=\"border:none;border-collapse:collapse\">\n<colgroup>\n<col width=\"624\"><\/colgroup>\n<thead>\n<tr style=\"height:98.5pt\">\n<th style=\"vertical-align:top;background-color:rgb(102,0,0);padding:5pt;overflow:hidden\" scope=\"col\">\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><a href=\"https:\/\/www.pugetsound.edu\/technology-services\" style=\"text-decoration-line:none\"><span style=\"font-size:11pt;font-family:Arial;background-color:transparent;font-weight:400;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\"><span style=\"border:none;display:inline-block;overflow:hidden;width:276px;height:105px\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/files\/2023\/03\/image-2.png\" alt=\"This logo identifies the Technology Services department within the University of Puget Sound\" width=\"276\" height=\"105\"><\/span><\/span><\/a><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"height:162.75pt\">\n<td style=\"vertical-align:top;padding:5pt;overflow:hidden\">\n<p dir=\"ltr\" style=\"line-height:1.44;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\" style=\"\">Dear members of the Puget Sound community,<\/font><\/span><\/p>\n<p><font face=\"arial, sans-serif\"><br \/><\/font><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\" style=\"\">Technology Services (TS) is working to resolve the following incident. Details on the outage are available below:<\/font><\/span><\/p>\n<p><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font style=\"\" face=\"arial, sans-serif\" size=\"4\">Network, WiFi, and Phones: On Campus Network Outage<\/font><\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font style=\"\" face=\"arial, sans-serif\" size=\"4\"><b>Monday, March 27 starting at 5:15 a.m.<\/b><\/font><\/span><\/p>\n<p><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\" style=\"\">STATUS UPDATE:\u00a0<\/font><\/span><\/p>\n<ul>\n<li><font face=\"arial, sans-serif\">There is currently a campus wide network outage impacting the ability to connect to the internet and Puget Sound systems. TS has additional support en route to address the issue. We do not have an updated ETA, but will continue to provide updates every 2 hours or as new information is available.\u00a0<\/font><\/li>\n<\/ul>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\">SYSTEMS IMPACTED:\u00a0<\/font><\/span><\/p>\n<ul>\n<li><font face=\"arial, sans-serif\">Computers will not be able to access internet connectivity\u00a0<\/font><\/li>\n<li><font face=\"arial, sans-serif\">All other systems requiring network connectivity on the Puget Sound campus such as phones and printers may not work as expected.<\/font><\/li>\n<li><font face=\"arial, sans-serif\">Services hosted on campus like <a href=\"http:\/\/my.pugetsound.edu\">my.pugetsound.edu<\/a> are currently unavailable.\u00a0<\/font><\/li>\n<\/ul>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\">ADDITIONAL INFORMATION:<\/font><\/span><\/p>\n<ul>\n<li><font face=\"arial, sans-serif\">If you are working remotely and are unable to login to <a href=\"http:\/\/login.pugetsound.edu\">login.pugetsound.edu<\/a>, try logging into <a href=\"http:\/\/pugetsound.okta.com\" style=\"background-color:transparent;white-space:pre;text-decoration-line:none\"><span style=\"background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\">PugetSound.okta.com<\/span><\/a><span style=\"background-color:transparent;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"> to access myPugetSound and other Puget Sound Systems. Reminder that not all systems will be available due to the network outage.<\/span><span style=\"background-color:transparent;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\">\u00a0<\/span><\/font><\/li>\n<\/ul>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><font face=\"arial, sans-serif\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\">For more information on Technology Services&#39; Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our <\/span><a href=\"https:\/\/www.pugetsound.edu\/technology-services\/help-support\/service-announcements\" style=\"text-decoration-line:none\"><span style=\"background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\">Service Announcements<\/span><\/a><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"> page on the Puget Sound website.<\/span><\/font><\/p>\n<p><font face=\"arial, sans-serif\"><br \/><\/font><\/p>\n<p dir=\"ltr\" style=\"line-height:1.44;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\" style=\"\">Thank you for your patience as we work to resolve this issue as soon as possible. If you have any questions or concerns, please don&#39;t hesitate to contact the TS Service Desk.\u00a0<\/font><\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height:78.75pt\">\n<td style=\"vertical-align:top;background-color:rgb(102,0,0);padding:5pt;overflow:hidden\">\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(250,250,250);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\" style=\"\">TS Service Desk<\/font><\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(250,250,250);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\">Walk-In Support: Tech Center in Collins Library<\/font><\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"color:rgb(250,250,250);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"><font face=\"arial, sans-serif\">Phone Support: (253) 879-8585<\/font><\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><font face=\"arial, sans-serif\"><span style=\"color:rgb(250,250,250);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\">Online Help: <\/span><a href=\"https:\/\/www.pugetsound.edu\/osd\" style=\"text-decoration-line:none\"><span style=\"background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\">\u00a0<\/span><span style=\"color:rgb(217,217,217);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\">https:\/\/www.pugetsound.edu\/osd<\/span><\/a><span style=\"color:rgb(250,250,250);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\"> (Logon Required)<\/span><\/font><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><font face=\"arial, sans-serif\"><span style=\"color:rgb(250,250,250);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre-wrap\">Email Support: <\/span><a href=\"mailto:servicedesk@pugetsound.edu\" style=\"text-decoration-line:none\"><span style=\"color:rgb(217,217,217);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\"><a href=\"mailto:servicedesk@pugetsound.edu\" >servicedesk@pugetsound.edu<\/a><\/span><\/a><\/font><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><\/div>\n<p><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Dear members of the Puget Sound community, Technology Services (TS) is working to resolve the following incident. Details on the outage are available below: Network, WiFi, and Phones: On Campus Network Outage Monday, March 27 starting at 5:15 a.m. STATUS &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2023\/03\/27\/update-puget-sound-network-outage-monday-march-27-1-p-m\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":525,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4851","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4851","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/525"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4851"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4851\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4851"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4851"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}