{"id":4846,"date":"2023-03-14T07:25:29","date_gmt":"2023-03-14T14:25:29","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4846"},"modified":"2023-03-14T07:30:04","modified_gmt":"2023-03-14T14:30:04","slug":"pugetsound-network-planned-firewall-maintenance-march-13-and-14-530-a-m-800-a-m-complete","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2023\/03\/14\/pugetsound-network-planned-firewall-maintenance-march-13-and-14-530-a-m-800-a-m-complete\/","title":{"rendered":"{PUGETSOUND NETWORK} Planned Firewall Maintenance &#8211; March 13 and 14, 5:30 a.m &#8211; 8:00 a.m. [COMPLETE]"},"content":{"rendered":"<div class=\"postie-post\">\n<div dir=\"ltr\">\n<div dir=\"ltr\">\n<div dir=\"ltr\">\n<div dir=\"ltr\">\n<div>\n<div name=\"divtagdefaultwrapper\"><span id=\"m_848189122366497238gmail-docs-internal-guid-a54ffeb2-7fff-70c0-2f7c-fe77974aba71\"><\/p>\n<div dir=\"ltr\" style=\"margin-left:0pt\" align=\"left\">\n<table style=\"border:none;border-collapse:collapse\">\n<colgroup>\n<col width=\"624\"><\/colgroup>\n<thead>\n<tr style=\"height:98.5pt\">\n<th style=\"vertical-align:top;background-color:rgb(102,0,0);padding:5pt;overflow:hidden\" scope=\"col\">\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><a href=\"https:\/\/www.pugetsound.edu\/technology-services\" style=\"text-decoration-line:none\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size:11pt;font-family:Arial;background-color:transparent;font-weight:400;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\"><span style=\"border:none;display:inline-block;overflow:hidden;width:276px;height:105px\"><img loading=\"lazy\" decoding=\"async\" alt=\"This logo identifies the Technology Services department within the University of Puget Sound\" title=\"University of Puget Sound Technology Services Logo\" src=\"https:\/\/lh6.googleusercontent.com\/y7NphOsbrv8z6BKglWPOOgtBmQFpTFzWcM9V-ExNBKWxAP_z3-tnXitmBuwusTmdoUVwkSDmCjv8AyDhsG2VKCF4W8C3162t8BU4XEfQqdtoC9c78Fb6aSze0MEX3ozV1dteDDveCASfl4whF-lWS6Y\" width=\"276\" height=\"105\" style=\"margin-left:0px;margin-top:0px\" class=\"gmail_canned_response_image\"><\/span><\/span><\/a><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"height:162.75pt\">\n<td style=\"vertical-align:top;padding:5pt;overflow:hidden\">\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">Technology Services (TS) will be performing critical network maintenance <\/span><span style=\"font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\">Monday March 13th, 2023 and Tuesday March 14th, 2023 from 5:30 a.m. &#8211; 8 a.m<\/span><span style=\"font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">. Details on the maintenance being performed are available below:<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.44;margin-top:0pt;margin-bottom:0pt\"><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">UPDATE:<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\">\n<ul>\n<li style=\"margin-left:15px\"><span style=\"font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">3\/14\/2023 at 7:25 a.m. &#8211; The scheduled firewall maintenance is now complete. <\/span><span style=\"color:rgb(0,0,0);font-family:Arial;font-size:14.6667px;white-space:pre-wrap\">Note: If you connected to GlobalProtect VPN prior to 7:02 a.m., you may need to reconnect to <\/span><a href=\"http:\/\/vpn.pugetsound.edu\/\" target=\"_blank\" style=\"font-family:Arial;font-size:14.6667px;white-space:pre-wrap\" rel=\"noopener\">vpn.pugetsound.edu<\/a><span style=\"color:rgb(0,0,0);font-family:Arial;font-size:14.6667px;white-space:pre-wrap\">. <\/span><\/li>\n<\/ul>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\"><br \/><\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">SYSTEMS IMPACTED:\u00a0<\/span><\/p>\n<ul style=\"margin-top:0px;margin-bottom:0px\">\n<li dir=\"ltr\" style=\"margin-left:15px;list-style-type:disc;font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">\n<p dir=\"ltr\" role=\"presentation\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline\">Inbound and outbound internet access will be intermittently unavailable for short periods of time (~2-5 minutes) during the maintenance window<\/span><\/p>\n<\/li>\n<li dir=\"ltr\" style=\"margin-left:15px;list-style-type:disc;font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">\n<p dir=\"ltr\" role=\"presentation\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline\">GlobalProtect VPN will be intermittently unavailable<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\" style=\"line-height:1.44;margin-top:0pt;margin-bottom:0pt\"><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">REASON FOR IMPACT:<\/span><\/p>\n<ul style=\"margin-top:0px;margin-bottom:0px\">\n<li dir=\"ltr\" style=\"margin-left:15px;list-style-type:disc;font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">\n<p dir=\"ltr\" role=\"presentation\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline\">To ensure a secure, reliable computing environment TS will be completing routine firmware updates on our security appliances (firewalls).<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">\u00a0<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">ADDITIONAL INFORMATION:<\/span><\/p>\n<ul style=\"margin-top:0px;margin-bottom:0px\">\n<li dir=\"ltr\" style=\"margin-left:15px;list-style-type:disc;font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">\n<p dir=\"ltr\" role=\"presentation\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline\">Multiple firmware updates are required.\u00a0<\/span><\/p>\n<\/li>\n<li dir=\"ltr\" style=\"margin-left:15px;list-style-type:disc;font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">\n<p dir=\"ltr\" role=\"presentation\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline\">Thank you for your patience as we conduct this important work.<\/span><\/p>\n<\/li>\n<li dir=\"ltr\" style=\"margin-left:15px;list-style-type:disc;font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">\n<p dir=\"ltr\" role=\"presentation\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline\">For more information on Technology Services&#39; Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our <\/span><a href=\"https:\/\/www.pugetsound.edu\/technology-services\/help-support\/service-announcements\" target=\"_blank\" style=\"text-decoration-line:none\" rel=\"noopener\"><span style=\"font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline\">Service Announcements<\/span><\/a><span style=\"font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline\"> page on the Puget Sound website.<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\" style=\"line-height:1.44;margin-top:0pt;margin-bottom:0pt\">\n<p dir=\"ltr\" style=\"line-height:1.44;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">If you have any questions or concerns, please don&#39;t hesitate to contact the TS Service Desk at (253) 879-8585.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height:78.75pt\">\n<td style=\"vertical-align:top;background-color:rgb(102,0,0);padding:5pt;overflow:hidden\">\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:10pt;font-family:Arial;color:rgb(250,250,250);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">TS Service Desk<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:10pt;font-family:Arial;color:rgb(250,250,250);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">Walk-In Support: Tech Center in Collins Library<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:10pt;font-family:Arial;color:rgb(250,250,250);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">Phone Support: (253) 879-8585<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:10pt;font-family:Arial;color:rgb(250,250,250);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">Online Help: <\/span><a href=\"https:\/\/www.pugetsound.edu\/osd\" style=\"text-decoration-line:none\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size:10pt;font-family:Arial;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\">\u00a0https:\/\/www.pugetsound.edu\/osd<\/span><\/a><span style=\"font-size:10pt;font-family:Arial;color:rgb(250,250,250);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\"> (Logon Required)<\/span><\/p>\n<p dir=\"ltr\" style=\"line-height:1.656;margin-top:0pt;margin-bottom:0pt\"><span style=\"font-size:10pt;font-family:Arial;color:rgb(250,250,250);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap\">Email Support: <\/span><a href=\"mailto:servicedesk@pugetsound.edu\" style=\"text-decoration-line:none\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size:10pt;font-family:Arial;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap\"><a href=\"mailto:servicedesk@pugetsound.edu\" >servicedesk@pugetsound.edu<\/a><\/span><\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p><\/span> <\/div>\n<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Technology Services (TS) will be performing critical network maintenance Monday March 13th, 2023 and Tuesday March 14th, 2023 from 5:30 a.m. &#8211; 8 a.m. Details on the maintenance being performed are available below: UPDATE: 3\/14\/2023 at 7:25 a.m. &#8211; The &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2023\/03\/14\/pugetsound-network-planned-firewall-maintenance-march-13-and-14-530-a-m-800-a-m-complete\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":521,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[],"class_list":["post-4846","post","type-post","status-publish","format-standard","hentry","category-reconfigurationmisconfiguration"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/521"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4846"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4846\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4846"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4846"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}