{"id":4838,"date":"2023-02-03T07:12:25","date_gmt":"2023-02-03T15:12:25","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4838"},"modified":"2023-02-03T07:15:02","modified_gmt":"2023-02-03T15:15:02","slug":"pugetsound-systems-kace-upgrade-monday-feb-6th-600-am-to-800-am","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2023\/02\/03\/pugetsound-systems-kace-upgrade-monday-feb-6th-600-am-to-800-am\/","title":{"rendered":"{PUGETSOUND SYSTEMS}: KACE upgrade, Monday Feb 6th 6:00 AM to 8:00 AM"},"content":{"rendered":"<div class=\"postie-post\">\n<div dir=\"ltr\">\n<div class=\"gmail_default\" style=\"font-size:small\">\n<p style=\"margin-right:0in;margin-left:0in;font-size:12pt;font-family:\"Times New Roman\",serif;color:rgb(0,0,0);margin-bottom:12pt;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;vertical-align:baseline\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(33,33,33)\">This is an announcement from Technology Services (TS). Please see details below:<\/span><span style=\"font-family:Calibri,sans-serif;color:rgb(33,33,33)\"><u><\/u><u><\/u><\/span><\/p>\n<p style=\"margin-right:0in;margin-left:0in;font-size:12pt;font-family:\"Times New Roman\",serif;color:rgb(0,0,0);margin-bottom:3pt;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;vertical-align:baseline\"><b><span style=\"font-size:16pt;font-family:Times,serif;color:rgb(33,33,33)\">Puget Sound Systems and Applications:\u00a0<\/span><\/b><span style=\"font-size:16pt;font-family:Times,serif;color:rgb(102,0,0)\">Planned Maintenance<\/span><span style=\"font-family:Calibri,sans-serif;color:rgb(33,33,33)\"><u><\/u><u><\/u><\/span><\/p>\n<p style=\"margin-right:0in;margin-left:0in;font-size:12pt;font-family:\"Times New Roman\",serif;color:rgb(0,0,0);margin-bottom:12pt;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;vertical-align:baseline\"><span style=\"font-size:16pt;font-family:Times,serif;color:rgb(102,0,0)\">Monday, February 6th at 6:00 AM to 8:00 AM<\/span><span style=\"font-family:Calibri,sans-serif;color:rgb(33,33,33)\"><u><\/u><u><\/u><\/span><\/p>\n<p style=\"margin-right:0in;margin-left:0in;font-size:12pt;font-family:\"Times New Roman\",serif;color:rgb(0,0,0);margin-bottom:0.0001pt;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;vertical-align:baseline\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(33,33,33)\">SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window: \u00a0<u><\/u><u><\/u><\/span><\/p>\n<p style=\"margin-right:0in;margin-left:0.5in;font-size:12pt;font-family:\"Times New Roman\",serif;color:rgb(0,0,0);margin-bottom:0.0001pt;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;vertical-align:baseline\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(33,33,33)\">Kace Ticketing system<\/span><span style=\"font-family:Calibri,sans-serif;color:rgb(33,33,33)\"><u><\/u><u><\/u><\/span><\/p>\n<p style=\"margin-right:0in;margin-left:0in;font-size:12pt;font-family:\"Times New Roman\",serif;color:rgb(0,0,0);margin-bottom:0.0001pt;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;vertical-align:baseline\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(33,33,33)\">REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be upgrading the version of KACE.<\/span><span style=\"font-family:Calibri,sans-serif;color:rgb(33,33,33)\"><u><\/u><u><\/u><\/span><\/p>\n<p style=\"margin-right:0in;margin-left:0in;font-size:12pt;font-family:\"Times New Roman\",serif;color:rgb(0,0,0);margin-bottom:0.0001pt;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;vertical-align:baseline\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(33,33,33)\">ADDITIONAL INFORMATION:<\/span><span style=\"font-family:Calibri,sans-serif;color:rgb(33,33,33)\"><u><\/u><u><\/u><\/span><\/p>\n<p style=\"margin-right:0in;margin-left:0.75in;font-size:12pt;font-family:\"Times New Roman\",serif;color:rgb(0,0,0);margin-bottom:0.0001pt;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;vertical-align:baseline\"><span style=\"font-size:11pt;font-family:Symbol;color:rgb(33,33,33)\">\u00b7<\/span><span style=\"font-size:7pt;font-family:Calibri,sans-serif;color:rgb(33,33,33)\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(33,33,33)\">Viewing, Updating, and Adding Tickets in KACE will not be available during the window.<\/span><span style=\"font-family:Calibri,sans-serif;color:rgb(33,33,33)\"><u><\/u><u><\/u><\/span><\/p>\n<p style=\"margin-right:0in;margin-left:0.75in;font-size:12pt;font-family:\"Times New Roman\",serif;color:rgb(0,0,0);margin-bottom:12pt;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;vertical-align:baseline\"><span style=\"font-size:11pt;font-family:Symbol;color:rgb(33,33,33)\">\u00b7<\/span><span style=\"font-size:7pt;font-family:Calibri,sans-serif;color:rgb(33,33,33)\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:rgb(33,33,33)\">For more information on Technology Services&#39; Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our\u00a0<a href=\"https:\/\/www.pugetsound.edu\/technology-services\/help-support\/service-announcements\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size:12pt\">Service Announcements<\/span><\/a>\u00a0site.<\/span><span style=\"font-family:Calibri,sans-serif;color:rgb(33,33,33)\"><u><\/u><u><\/u><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-right:0in;margin-bottom:12pt;margin-left:0in;font-size:12pt;font-family:\"Times New Roman\",serif;color:rgb(0,0,0);background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial\"><span style=\"font-family:Arial,sans-serif;color:rgb(33,33,33)\">For support questions please contact the TS Service Desk via phone at 253-879-8585.<\/span><span style=\"color:rgb(33,33,33)\"><u><\/u><u><\/u><\/span><\/p>\n<p><br class=\"gmail-Apple-interchange-newline\"><\/div>\n<div>\n<div dir=\"ltr\" class=\"gmail_signature\" data-smartmail=\"gmail_signature\">\n<div>\n<div name=\"divtagdefaultwrapper\">\n<div style=\"color:rgb(46,52,54);text-transform:none;line-height:normal;text-indent:0px;letter-spacing:normal;font-style:normal;font-weight:normal;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255)\"> ~Barton<\/p>\n<p> Barton Janes<\/p><\/div>\n<p> <font face=\"Calibri, Arial, Helvetica, sans-serif\"><\/font> <\/p>\n<div style=\"color:rgb(46,52,54);text-transform:none;line-height:normal;text-indent:0px;letter-spacing:normal;font-style:normal;font-weight:normal;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255)\"> <b>Server System Administrator<\/b><\/div>\n<p> <font face=\"Calibri, Arial, Helvetica, sans-serif\"><\/font> <\/p>\n<div style=\"color:rgb(46,52,54);text-transform:none;line-height:normal;text-indent:0px;letter-spacing:normal;font-style:normal;font-weight:normal;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255)\"> <b>Technology Services<\/b><\/div>\n<p> <font face=\"Calibri, Arial, Helvetica, sans-serif\"><\/font> <\/p>\n<div style=\"color:rgb(46,52,54);text-transform:none;line-height:normal;text-indent:0px;letter-spacing:normal;font-style:normal;font-weight:normal;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255)\"> University of Puget Sound<\/div>\n<p> <font face=\"Calibri, Arial, Helvetica, sans-serif\"><\/font> <\/p>\n<div style=\"color:rgb(46,52,54);text-transform:none;line-height:normal;text-indent:0px;letter-spacing:normal;font-style:normal;font-weight:normal;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255)\"> 253-879-3915<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This is an announcement from Technology Services (TS). Please see details below: Puget Sound Systems and Applications:\u00a0Planned Maintenance Monday, February 6th at 6:00 AM to 8:00 AM SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window: &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2023\/02\/03\/pugetsound-systems-kace-upgrade-monday-feb-6th-600-am-to-800-am\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":520,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4838","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/520"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4838"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4838\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4838"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4838"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}