{"id":4818,"date":"2022-12-12T14:24:30","date_gmt":"2022-12-12T22:24:30","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4818"},"modified":"2022-12-12T14:25:03","modified_gmt":"2022-12-12T22:25:03","slug":"pugetsound-networks-unplanned-outage-thompson-hall-1st-floor-wi-fi-monday-12-december-2022-complete","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2022\/12\/12\/pugetsound-networks-unplanned-outage-thompson-hall-1st-floor-wi-fi-monday-12-december-2022-complete\/","title":{"rendered":"{PUGETSOUND NETWORKS}:  Unplanned Outage Thompson Hall 1st Floor Wi-Fi  Monday, 12 December 2022 [COMPLETE]"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 16px; margin-top: 0px; margin-bottom: 12pt;\">  <font face=\"Calibri,Arial,Helvetica,sans-serif\" size=\"2\" color=\"#212121\"><span style=\"font-size: 16px;\"><font face=\"Arial,sans-serif\" size=\"2\"><span style=\"font-size: 11pt;\">This is an announcement from Technology Services (<\/span><\/font><font face=\"Arial,sans-serif\" size=\"2\" style=\"background-color: rgb(255, 255, 255);\"><span style=\"font-size: 11pt; background-color: rgb(255, 255, 255);\"><span style=\"background-color: rgb(255, 255, 255);\">TS<\/span><\/span><\/font><font face=\"Arial,sans-serif\" size=\"2\"><span style=\"font-size: 11pt;\">).   Please see details below:<\/span><\/font><\/span><\/font><\/div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 16px; margin-top: 0px; margin-bottom: 3pt;\">  <font face=\"Calibri,Arial,Helvetica,sans-serif\" size=\"2\" color=\"#212121\"><span style=\"font-size: 16px;\"><font face=\"Times,serif\" size=\"4\"><span style=\"font-size: 16pt;\"><strong>Puget Sound Networks:&nbsp;<\/strong><\/span><\/font><font face=\"Times,serif\" size=\"4\" color=\"#660000\"><span style=\"font-size: 16pt;\">Unplanned   Outage&nbsp;Thompson Hall 1st Floor Wi-Fi<\/span><\/font><\/span><\/font><\/div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 16px; margin-top: 0px; margin-bottom: 12pt;\">  <font face=\"Calibri,Arial,Helvetica,sans-serif\" size=\"2\" color=\"#212121\"><span style=\"font-size: 16px;\"><font face=\"Times,serif\" size=\"4\" color=\"#660000\"><span style=\"font-size: 16pt;\">Monday, 12 December 2022 [COMPLETE]<\/span><\/font><\/span><\/font><\/div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 16px; margin-top: 6pt; margin-bottom: 0px;\">  <font face=\"Calibri,Arial,Helvetica,sans-serif\" size=\"2\" color=\"#212121\"><span style=\"font-size: 16px;\"><font face=\"Arial,sans-serif\" size=\"2\"><span style=\"font-size: 11pt;\">SYSTEMS IMPACTED: Wireless Network 1st Floor Thompson Hall<\/span><\/font><\/span><\/font><\/div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 16px; margin-top: 6pt; margin-bottom: 0px;\">  <font face=\"Calibri,Arial,Helvetica,sans-serif\" size=\"2\" color=\"#212121\"><span style=\"font-size: 16px;\"><font face=\"Arial,sans-serif\" size=\"2\"><span style=\"font-size: 11pt;\">REASON FOR IMPACT: Power over Ethernet Injector Hardware Failure<\/span><\/font><\/span><\/font><\/div>\n<div style=\"font-size: 16px; margin-top: 6pt; margin-bottom: 0px;\"><font size=\"2\" color=\"#212121\" style=\"font-family: Arial, Helvetica, sans-serif; font-size: 11pt;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\">SOLUTION:   Patched around failed hardware device to restore network access. Wireless access points&nbsp;in Thompson Hall are working correctly.<\/span><\/span><\/font><\/div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 16px; margin-top: 6pt; margin-bottom: 0px;\">  <font face=\"Calibri,Arial,Helvetica,sans-serif\" size=\"2\" color=\"#212121\"><span style=\"font-size: 16px;\"><font face=\"Arial,sans-serif\" size=\"2\"><span style=\"font-size: 11pt;\">ADDITIONAL INFORMATION:<\/span><\/font><\/span><\/font><\/div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 16px; text-indent: -18pt; margin-top: 0px; margin-bottom: 0px; margin-left: 54pt;\">  <font face=\"Calibri,Arial,Helvetica,sans-serif\" size=\"2\" color=\"#212121\"><span style=\"font-size: 16px;\"><font face=\"Symbol\" size=\"2\"><span style=\"font-size: 11pt;\">\u00b7&nbsp; &nbsp;&nbsp;<\/span><\/font><font face=\"Arial,Helvetica,sans-serif\" size=\"2\"><span style=\"font-size: 11pt;\">This   only&nbsp;affects users on the first floor of Thompson Hall<\/span><\/font><\/span><\/font><\/div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 16px; text-indent: -18pt; margin-top: 0px; margin-bottom: 0px; margin-left: 54pt;\">  <font face=\"Calibri,Arial,Helvetica,sans-serif\" size=\"2\" color=\"#212121\"><span style=\"font-size: 16px;\"><font size=\"1\"><span style=\"font-size: 7pt;\">&#8203;<\/span><\/font><font face=\"Symbol\" size=\"2\"><span style=\"font-size: 14.67px;\">\u00b7<\/span><\/font><font size=\"1\"><span style=\"font-size: 7pt;\">&nbsp;   &nbsp; &nbsp; &nbsp;<\/span><\/font><font face=\"Arial,sans-serif\" size=\"2\"><span style=\"font-size: 11pt;\">&#8203;&#8203;The university network, internet access and wireless in other campus locations&nbsp;are&nbsp;NOT&nbsp;affected.<\/span><\/font><font size=\"1\"><span style=\"font-size: 7pt;\">&nbsp;<\/span><\/font><\/span><\/font><\/div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 16px; text-indent: -18pt; margin-top: 0px; margin-bottom: 0px; margin-left: 54pt;\">  <font face=\"Calibri,Arial,Helvetica,sans-serif\" size=\"2\" color=\"#212121\"><span style=\"font-size: 16px;\"><font face=\"Symbol\" size=\"2\"><span style=\"font-size: 14.67px;\">\u00b7<\/span><\/font><font size=\"1\"><span style=\"font-size: 7pt;\">&#8203;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/span><\/font><font face=\"Arial,Helvetica,sans-serif\" size=\"2\"><span style=\"font-size: 11pt;\">Technology   Services is working to remediate the outage<\/span><\/font><font size=\"1\"><span style=\"font-size: 7pt;\"><br \/>  <\/span><\/font><\/span><\/font><\/div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 16px; text-indent: -18pt; margin: 0px 0px 12pt 54pt;\">  <font face=\"Calibri,Arial,Helvetica,sans-serif\" size=\"2\" color=\"#212121\"><span style=\"font-size: 16px;\"><font face=\"Symbol\" size=\"2\"><span style=\"font-size: 11pt;\">\u00b7<\/span><\/font><font size=\"1\"><span style=\"font-size: 7pt;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><\/font><font face=\"Arial,sans-serif\" size=\"2\"><span style=\"font-size: 11pt;\">For   more information on Technology Services&#8217; Incident&nbsp;<\/span><\/font><font face=\"Arial,sans-serif\" size=\"2\" style=\"background-color: rgb(255, 255, 255);\"><span style=\"font-size: 11pt; background-color: rgb(255, 255, 255);\"><span style=\"background-color: rgb(255, 255, 255);\">Communication<\/span><\/span><\/font><font face=\"Arial,sans-serif\" size=\"2\"><span style=\"font-size: 11pt;\">&nbsp;Plan   or to view a list of our Critical Systems and definitions, please visit our&nbsp;<\/span><\/font><a href=\"https:\/\/www.pugetsound.edu\/technology-services\/help-support\/service-announcements\" target=\"_blank\" rel=\"noopener\"><font face=\"Arial,sans-serif\" size=\"2\"><span style=\"font-size: 11pt;\">Service   Announcements<\/span><\/font><\/a><font face=\"Arial,sans-serif\" size=\"2\"><span style=\"font-size: 11pt;\">&nbsp;site.<\/span><\/font><\/span><\/font><\/div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 16px; margin: 0px 0px 12pt;\">  <font face=\"Calibri,sans-serif\" size=\"2\" color=\"#212121\"><span style=\"font-size: 11pt;\"><font face=\"Arial,sans-serif\">For support questions please contact the&nbsp;<\/font><font face=\"Arial,sans-serif\" style=\"background-color: rgb(255, 255, 255);\"><span style=\"background-color: rgb(255, 255, 255);\"><span style=\"background-color: rgb(255, 255, 255);\">TS<\/span><\/span><\/font><font face=\"Arial,sans-serif\">&nbsp;Service   Desk via phone at 253-879-8585.<\/font><\/span><\/font><\/div>\n<p>  <\/p>\n<p>  <\/p>\n<div id=\"Signature\">\n<div name=\"divtagdefaultwrapper\" style=\"font-family:Calibri,Arial,Helvetica,sans-serif; font-size:; margin:0\">\n<div>  <\/div>\n<div>\n<p class=\"MsoNormal\" style=\"margin:0in 0in 0.0001pt; font-size:11pt; font-family:Calibri,sans-serif; color:rgb(33,33,33); background-color:rgb(255,255,255)\">  <span style=\"color:black\">Respectfully,<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin:0in 0in 0.0001pt; font-size:11pt; font-family:Calibri,sans-serif; color:rgb(33,33,33); background-color:rgb(255,255,255)\">  <b><span style=\"color:black\">&nbsp;<\/span><\/b><\/p>\n<p class=\"MsoNormal\" style=\"margin:0in 0in 0.0001pt; font-size:11pt; font-family:Calibri,sans-serif; color:rgb(33,33,33); background-color:rgb(255,255,255)\">  <span style=\"color:black\">Cody Hand<br \/>  Network Manager<\/span><span style=\"color:black\"><br \/>  <\/span><span style=\"color:rgb(146,19,10)\">UNIVERSITY OF PUGET SOUND<\/span><span style=\"color:black\"><br \/>  Technology Services<br \/>  1500 N. Warner St. #1068<br \/>  Tacoma, WA 98416-1068<br \/>  T: 253.879.2873<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin:0in 0in 0.0001pt; font-size:11pt; font-family:Calibri,sans-serif; color:rgb(33,33,33); background-color:rgb(255,255,255)\">  <span style=\"color:black\"><a href=\"https:\/\/www.pugetsound.edu\/technology-services\" target=\"_blank\" id=\"NoLP\" rel=\"noopener\">pugetsound.edu\/ts<\/a><\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div dir=\"ltr\" style=\"font-size:12pt; color:#000000; background-color:#FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif\">\n<div>\n<div id=\"Signature\">\n<div name=\"divtagdefaultwrapper\" style=\"font-family:Calibri,Arial,Helvetica,sans-serif; font-size:; margin:0\">\n<div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This is an announcement from Technology Services (TS). Please see details below: Puget Sound Networks:&nbsp;Unplanned Outage&nbsp;Thompson Hall 1st Floor Wi-Fi Monday, 12 December 2022 [COMPLETE] SYSTEMS IMPACTED: Wireless Network 1st Floor Thompson Hall REASON FOR IMPACT: Power over Ethernet Injector &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2022\/12\/12\/pugetsound-networks-unplanned-outage-thompson-hall-1st-floor-wi-fi-monday-12-december-2022-complete\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":640,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4818","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/640"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4818"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4818\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4818"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4818"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}