{"id":4801,"date":"2022-10-19T13:56:35","date_gmt":"2022-10-19T20:56:35","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4801"},"modified":"2022-10-19T14:00:03","modified_gmt":"2022-10-19T21:00:03","slug":"kace-ticketing-planned-maintenance-thu-oct-20-7-a-m-8-a-m","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2022\/10\/19\/kace-ticketing-planned-maintenance-thu-oct-20-7-a-m-8-a-m\/","title":{"rendered":"{KACE TICKETING} Planned Maintenance, Thu Oct 20, 7 a.m.-8 a.m."},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<div class=\"WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-family:\"Arial\",sans-serif\">This is an announcement from Technology Services (TS). Please see details below.<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:24.0pt\"><b><span style=\"font-size:16.0pt;font-family:\"Times\",serif\">KACE TICKETING:<span style=\"color:#660000\">  <\/span><\/span><\/b><span style=\"font-size:16.0pt;font-family:\"Times\",serif;color:#660000\">Planned Maintenance<\/span><span style=\"font-size:12.0pt;font-family:\"Arial\",sans-serif;color:#7F7F7F;mso-style-textfill-fill-color:#7F7F7F;mso-style-textfill-fill-alpha:100.0%\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-size:16.0pt;font-family:\"Times\",serif;color:#660000\">Thursday, October 20, 2022 from 7:00 a.m. to 8:00 a.m.<b><o:p><\/o:p><\/b><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:24.0pt\"><span style=\"font-family:\"Arial\",sans-serif\">REASON FOR IMPACT: An update will be installed to our KACE ticketing system that provides bug fixes and feature updates.<\/span><b><span style=\"font-size:16.0pt;font-family:\"Times\",serif;color:#660000\"><o:p><\/o:p><\/span><\/b><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-family:\"Arial\",sans-serif\"><o:p>&nbsp;<\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-family:\"Arial\",sans-serif\">ADDITIONAL INFORMATION:  <o:p><\/o:p><\/span><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in;mso-list:l0 level1 lfo2\"><![if !supportLists]><span style=\"font-family:Symbol\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt \"Times New Roman\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-family:\"Arial\",sans-serif;color:#212121\">During the maintenance window tickets will not be able to be viewed, created, or updated.<\/span><span style=\"font-family:\"Arial\",sans-serif\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in;mso-list:l0 level1 lfo2\"><![if !supportLists]><span style=\"font-family:Symbol\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt \"Times New Roman\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-family:\"Arial\",sans-serif\">For more information on Technology Services&#8217; Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our  <a href=\"https:\/\/www.pugetsound.edu\/technology-services\/help-support\/service-announcements\">  Service Announcements<\/a> page on the Puget Sound website.<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family:\"Arial\",sans-serif\"><o:p>&nbsp;<\/o:p><\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This is an announcement from Technology Services (TS). Please see details below. KACE TICKETING: Planned Maintenance Thursday, October 20, 2022 from 7:00 a.m. to 8:00 a.m. REASON FOR IMPACT: An update will be installed to our KACE ticketing system that &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2022\/10\/19\/kace-ticketing-planned-maintenance-thu-oct-20-7-a-m-8-a-m\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":392,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4801","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4801","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/392"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4801"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4801\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4801"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4801"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4801"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}