{"id":4799,"date":"2022-10-05T07:25:41","date_gmt":"2022-10-05T14:25:41","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4799"},"modified":"2022-10-05T07:30:02","modified_gmt":"2022-10-05T14:30:02","slug":"kace-ticketing-planned-maintenance-wed-oct-5-7-a-m-8-a-m-complete","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2022\/10\/05\/kace-ticketing-planned-maintenance-wed-oct-5-7-a-m-8-a-m-complete\/","title":{"rendered":"{KACE TICKETING} Planned Maintenance, Wed Oct 5, 7 a.m.-8 a.m. [COMPLETE]"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<div style=\"color: rgb(33, 33, 33);\">\n<div>\n<div class=\"WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-family:\"Arial\",sans-serif\">&#8203;This is an announcement from Technology Services (TS). Please see details below.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:24.0pt\"><b><span style=\"font-size:16.0pt; font-family:\"Times\",serif\">KACE TICKETING:<span style=\"color:#660000\">  <\/span><\/span><\/b><span style=\"font-size:16.0pt; font-family:\"Times\",serif; color:#660000\">Planned Maintenance<\/span><span style=\"font-size:12.0pt; font-family:\"Arial\",sans-serif; color:#7F7F7F\"><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-size:16.0pt; font-family:\"Times\",serif; color:#660000\">October 5, 2022 from 7:00 a.m. to 8:00 a.m. [COMPLETE]<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:24.0pt\"><span style=\"font-family:\"Arial\",sans-serif\">SYSTEMS IMPACTED: KACE Ticketing  <\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:24.0pt\"><span style=\"font-family:\"Arial\",sans-serif\">REASON FOR IMPACT: A security update will be installed on our KACE ticketing system.<\/span><b><span style=\"font-size:16.0pt; font-family:\"Times\",serif; color:#660000\"><\/span><\/b><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-family:\"Arial\",sans-serif\">&nbsp;<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-family:\"Arial\",sans-serif\">ADDITIONAL INFORMATION:  <\/span><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in\"><span style=\"font-family:Symbol\"><span style=\"\">\u00b7<span style=\"font:7.0pt \"Times New Roman\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><span style=\"font-family:\"Arial\",sans-serif\">During the maintenance window tickets will not be able to be viewed, created, or updated.<\/span><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in\"><span style=\"font-family:Symbol\"><span style=\"\">\u00b7<span style=\"font:7.0pt \"Times New Roman\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><span style=\"font-family:\"Arial\",sans-serif\">For more information on Technology Services&#8217; Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our  <a href=\"https:\/\/www.pugetsound.edu\/technology-services\/help-support\/service-announcements\">  Service Announcements<\/a> page on the Puget Sound website.<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>&#8203;This is an announcement from Technology Services (TS). Please see details below. KACE TICKETING: Planned Maintenance October 5, 2022 from 7:00 a.m. to 8:00 a.m. [COMPLETE] SYSTEMS IMPACTED: KACE Ticketing REASON FOR IMPACT: A security update will be installed on &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2022\/10\/05\/kace-ticketing-planned-maintenance-wed-oct-5-7-a-m-8-a-m-complete\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":392,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4799","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4799","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/392"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4799"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4799\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4799"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4799"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}