{"id":4694,"date":"2021-11-17T16:51:42","date_gmt":"2021-11-18T00:51:42","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4694"},"modified":"2021-11-17T16:55:02","modified_gmt":"2021-11-18T00:55:02","slug":"puget-sound-login-unplanned-partial-outage-wednesday-november-17-230-p-m-437-p-m-resolved","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2021\/11\/17\/puget-sound-login-unplanned-partial-outage-wednesday-november-17-230-p-m-437-p-m-resolved\/","title":{"rendered":"{Puget Sound Login}: Unplanned Partial Outage &#8211; Wednesday, November 17 @ 2:30 p.m. &#8211; 4:37 p.m. [RESOLVED]"},"content":{"rendered":"<div>\n<div class=\"WordSection1\">\n<p class=\"MsoNormal\" style=\"margin-bottom:3.0pt;background:white;vertical-align:baseline\">  <b><span style=\"font-size:16.0pt;font-family:Times;color:#212121\">Puget Sound Login:  <\/span><\/b><span style=\"font-size:16.0pt;font-family:Times;color:#660000\">Unplanned Partial Outage<\/span><span style=\"font-size:12.0pt;color:#212121\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-bottom:12.0pt;background:white;vertical-align:baseline\">  <span style=\"font-size:16.0pt;font-family:Times;color:#660000\">Wednesday November 17, 2021 @ 2:30 p.m. &#8211;<\/span><span style=\"font-size:16.0pt;font-family:Times\">  <span style=\"color:#660000\">&nbsp;4:37 p.m. [RESOLVED]<\/span><\/span><span style=\"font-size:12.0pt;color:#212121\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt;background:white;vertical-align:baseline\">  <span style=\"font-family:\"Arial\",sans-serif;color:#212121\">SYSTEMS IMPACTED: Third-party systems with authentication configured via InCommon are impacted. After logging in, an &#8220;Authentication Error&#8221; message appears. The following systems (incomplete list) are   known to be affected:<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoListParagraphCxSpFirst\" style=\"mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:0in;margin-left:41.75pt;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;mso-list:l0 level1 lfo2;background:white;vertical-align:baseline\">  <![if !supportLists]><span style=\"font-size:12.0pt;font-family:Symbol;color:#212121\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt \"Times New Roman\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-size:12.0pt;font-family:\"Arial\",sans-serif;color:#212121\">GET<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:0in;margin-left:41.75pt;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;mso-list:l0 level1 lfo2;background:white;vertical-align:baseline\">  <![if !supportLists]><span style=\"font-size:12.0pt;font-family:Symbol;color:#212121\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt \"Times New Roman\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-size:12.0pt;font-family:\"Arial\",sans-serif;color:#212121\">OCLC<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:0in;margin-left:41.75pt;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;mso-list:l0 level1 lfo2;background:white;vertical-align:baseline\">  <![if !supportLists]><span style=\"font-size:12.0pt;font-family:Symbol;color:#212121\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt \"Times New Roman\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-size:12.0pt;font-family:\"Arial\",sans-serif;color:#212121\">Primo<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoListParagraphCxSpLast\" style=\"mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:0in;margin-left:41.75pt;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;mso-list:l0 level1 lfo2;background:white;vertical-align:baseline\">  <![if !supportLists]><span style=\"font-size:12.0pt;font-family:Symbol;color:#212121\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt \"Times New Roman\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-size:12.0pt;font-family:\"Arial\",sans-serif;color:#212121\">Tao<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt;background:white;vertical-align:baseline\">  <span style=\"font-family:\"Arial\",sans-serif;color:#212121\"><o:p>&nbsp;<\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt;background:white;vertical-align:baseline\">  <span style=\"font-family:\"Arial\",sans-serif;color:#212121\">REASON FOR IMPACT: <\/span>  <span style=\"font-family:\"Arial\",sans-serif\">A change 10 days ago from a service provider unexpectedly caused issues which resulted in failures updating metadata necessary to complete the login process between various systems.  <span style=\"color:#212121\"><o:p><\/o:p><\/span><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family:\"Arial\",sans-serif\"><o:p>&nbsp;<\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-bottom:12.0pt\"><span style=\"font-family:\"Arial\",sans-serif\">If you have additional questions,  <span style=\"color:#212121\">please contact the Technology Service Desk at 253-879-8585. Business hours are Monday through Friday, 8 a.m. &#8211; 5 p.m.  <o:p><\/o:p><\/span><\/span><\/p>\n<p class=\"MsoNormal\"><o:p>&nbsp;<\/o:p><\/p>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Puget Sound Login: Unplanned Partial Outage Wednesday November 17, 2021 @ 2:30 p.m. &#8211; &nbsp;4:37 p.m. [RESOLVED] SYSTEMS IMPACTED: Third-party systems with authentication configured via InCommon are impacted. After logging in, an &#8220;Authentication Error&#8221; message appears. The following systems (incomplete &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2021\/11\/17\/puget-sound-login-unplanned-partial-outage-wednesday-november-17-230-p-m-437-p-m-resolved\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":521,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[],"class_list":["post-4694","post","type-post","status-publish","format-standard","hentry","category-reconfigurationmisconfiguration"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/521"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4694"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4694\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4694"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4694"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}