{"id":4680,"date":"2021-09-29T13:00:48","date_gmt":"2021-09-29T20:00:48","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4680"},"modified":"2021-09-29T15:09:34","modified_gmt":"2021-09-29T22:09:34","slug":"kace-ticketing-planned-maintenance-wed-sept-29-7pm-9pm","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2021\/09\/29\/kace-ticketing-planned-maintenance-wed-sept-29-7pm-9pm\/","title":{"rendered":"{KACE TICKETING} Planned Maintenance, Wed Sept 29, 7pm – 9pm"},"content":{"rendered":"
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This is an announcement from Technology Services (TS). Please see details below.<\/o:p><\/span><\/p>\n

KACE TICKETING: <\/span><\/span><\/b>Planned Maintenance<\/span><\/o:p><\/span><\/p>\n

Wednesday, September 29, 2021 from 7pm – 9pm<\/o:p><\/b><\/span><\/p>\n

REASON FOR IMPACT: An update will be installed to our KACE ticketing system to resolve some known issues.<\/span><\/o:p><\/span><\/b><\/p>\n

 <\/o:p><\/span><\/p>\n

ADDITIONAL INFORMATION: <\/o:p><\/span><\/p>\n

·         <\/span><\/span><\/span>Users will be unable to create, view, or update tickets during the maintenance window.<\/o:p><\/span><\/p>\n

·         <\/span><\/span><\/span>For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements<\/a> page on the Puget Sound website.<\/o:p><\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

This is an announcement from Technology Services (TS). Please see details below. KACE TICKETING: Planned Maintenance Wednesday, September 29, 2021 from 7pm – 9pm REASON FOR IMPACT: An update will be installed to our KACE ticketing system to resolve some … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":392,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4680","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4680","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/392"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4680"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4680\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4680"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4680"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}