{"id":4624,"date":"2021-02-19T07:32:53","date_gmt":"2021-02-19T15:32:53","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4624"},"modified":"2021-02-23T22:25:19","modified_gmt":"2021-02-24T06:25:19","slug":"kace-ticketing-system-system-maintenance-fri-feb-19-10-am-12-pm","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2021\/02\/19\/kace-ticketing-system-system-maintenance-fri-feb-19-10-am-12-pm\/","title":{"rendered":"{KACE Ticketing System} System Maintenance Fri, Feb 19 @ 10 am – 12 pm"},"content":{"rendered":"
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Correction: The maintenance window is being extended to 12 noon.
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This is an announcement from Technology Services (TS). Please see details below.<\/span><\/p>\n

KACE Ticketing System: <\/span><\/span><\/b>System Maintenance<\/span><\/span><\/p>\n

Friday, February 19 @ 10 am – 12 pm
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REASON FOR IMPACT: The KACE Ticketing system may experience an outage today as we work with a vendor to resolve stability issues we have been recently experiencing.<\/span><\/span><\/b><\/p>\n

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ADDITIONAL INFORMATION: <\/span><\/p>\n

\u00b7         <\/span><\/span><\/span>If the system experiences an outage it will be brought back up shortly after.<\/span><\/p>\n

\u00b7         <\/span><\/span><\/span>Any ticket updates sent by email will need to be manually added by queue owners during any outage period.<\/span><\/p>\n

\u00b7         <\/span><\/span><\/span>For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements<\/a> page on the Puget Sound website.<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

Correction: The maintenance window is being extended to 12 noon.   This is an announcement from Technology Services (TS). Please see details below. KACE Ticketing System: System Maintenance Friday, February 19 @ 10 am – 12 pm REASON FOR IMPACT: The … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":392,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[],"class_list":["post-4624","post","type-post","status-publish","format-standard","hentry","category-reconfigurationmisconfiguration"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4624","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/392"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4624"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4624\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4624"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4624"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4624"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}