{"id":4618,"date":"2021-01-27T06:46:11","date_gmt":"2021-01-27T14:46:11","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4618"},"modified":"2021-02-10T12:04:23","modified_gmt":"2021-02-10T20:04:23","slug":"kace-ticketing-system-planned-maintenance-wed-jan-27-6-am-7-am-complete","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2021\/01\/27\/kace-ticketing-system-planned-maintenance-wed-jan-27-6-am-7-am-complete\/","title":{"rendered":"{KACE Ticketing System} Planned Maintenance Wed, Jan 27 @ 6 am &#8211; 7 am [COMPLETE]"},"content":{"rendered":"<div>\n<div style=\"color: rgb(33, 33, 33);\">\n<div>\n<div class=\"WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-family:\"Arial\",sans-serif\">This is an announcement from Technology Services (TS). Please see details below.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:24.0pt\"><b><span style=\"font-size:16.0pt; font-family:\"Times\",serif\">KACE Ticketing System:<span style=\"color:#660000\">  <\/span><\/span><\/b><span style=\"font-size:16.0pt; font-family:\"Times\",serif; color:#660000\">System Maintenance<\/span><span style=\"font-size:12.0pt; font-family:\"Arial\",sans-serif; color:#7F7F7F\"><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-size:16.0pt; font-family:\"Times\",serif; color:#660000\">Wednesday, January 27 @ 6 am &#8211; 7 am [COMPLETE]<br \/>  <\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:24.0pt\"><span style=\"font-family:\"Arial\",sans-serif\">REASON FOR IMPACT: The KACE ticketing system will be taken down so we can perform maintenance on a back end system to ensure system reliability.<\/span><b><span style=\"font-size:16.0pt; font-family:\"Times\",serif; color:#660000\"><\/span><\/b><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-family:\"Arial\",sans-serif\">&nbsp;<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-family:\"Arial\",sans-serif\">ADDITIONAL INFORMATION:  <\/span><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in\"><span style=\"font-family:Symbol\"><span style=\"\">\u00b7<span style=\"font:7.0pt \"Times New Roman\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><span style=\"font-family:\"Arial\",sans-serif\">KACE will be inaccessible during the maintenance window.<\/span><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in\"><span style=\"font-family:Symbol\"><span style=\"\">\u00b7<span style=\"font:7.0pt \"Times New Roman\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><span style=\"font-family:\"Arial\",sans-serif\">For more information on Technology Services&#8217; Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our  <a href=\"https:\/\/www.pugetsound.edu\/about\/offices-services\/technology-services\/help-support\/service-announcements\/\">  Service Announcements<\/a> page on the Puget Sound website.<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This is an announcement from Technology Services (TS). Please see details below. KACE Ticketing System: System Maintenance Wednesday, January 27 @ 6 am &#8211; 7 am [COMPLETE] REASON FOR IMPACT: The KACE ticketing system will be taken down so we &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2021\/01\/27\/kace-ticketing-system-planned-maintenance-wed-jan-27-6-am-7-am-complete\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":392,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[],"class_list":["post-4618","post","type-post","status-publish","format-standard","hentry","category-reconfigurationmisconfiguration"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/392"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4618"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4618\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4618"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4618"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}