{"id":4615,"date":"2021-01-22T15:14:32","date_gmt":"2021-01-22T23:14:32","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4615"},"modified":"2021-02-10T12:04:23","modified_gmt":"2021-02-10T20:04:23","slug":"kace-ticketing-system-planned-maintenance-wed-jan-27-6-am-7-am","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2021\/01\/22\/kace-ticketing-system-planned-maintenance-wed-jan-27-6-am-7-am\/","title":{"rendered":"{KACE Ticketing System} Planned Maintenance Wed, Jan 27 @ 6 am &#8211; 7 am"},"content":{"rendered":"<div>\n<div class=\"WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-family:\"Arial\",sans-serif\">This is an announcement from Technology Services (TS). Please see details below.<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:24.0pt\"><b><span style=\"font-size:16.0pt;font-family:\"Times\",serif\">KACE Ticketing System:<span style=\"color:#660000\">  <\/span><\/span><\/b><span style=\"font-size:16.0pt;font-family:\"Times\",serif;color:#660000\">System Maintenance<\/span><span style=\"font-size:12.0pt;font-family:\"Arial\",sans-serif;color:#7F7F7F;mso-style-textfill-fill-color:#7F7F7F;mso-style-textfill-fill-alpha:100.0%\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-size:16.0pt;font-family:\"Times\",serif;color:#660000\">Wednesday, January 27 @ 6 am &#8211; 7 am<b><o:p><\/o:p><\/b><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:24.0pt\"><span style=\"font-family:\"Arial\",sans-serif\">REASON FOR IMPACT: The KACE ticketing system will be taken down so we can perform maintenance on a back end system to ensure system reliability.<\/span><b><span style=\"font-size:16.0pt;font-family:\"Times\",serif;color:#660000\"><o:p><\/o:p><\/span><\/b><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-family:\"Arial\",sans-serif\"><o:p>&nbsp;<\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-family:\"Arial\",sans-serif\">ADDITIONAL INFORMATION:  <o:p><\/o:p><\/span><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in;mso-list:l0 level1 lfo2\"><![if !supportLists]><span style=\"font-family:Symbol\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt \"Times New Roman\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-family:\"Arial\",sans-serif\">KACE will be inaccessible during the maintenance window.<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in;mso-list:l0 level1 lfo2\"><![if !supportLists]><span style=\"font-family:Symbol\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt \"Times New Roman\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-family:\"Arial\",sans-serif\">For more information on Technology Services&#8217; Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our  <a href=\"https:\/\/www.pugetsound.edu\/about\/offices-services\/technology-services\/help-support\/service-announcements\/\">  Service Announcements<\/a> page on the Puget Sound website.<o:p><\/o:p><\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This is an announcement from Technology Services (TS). Please see details below. KACE Ticketing System: System Maintenance Wednesday, January 27 @ 6 am &#8211; 7 am REASON FOR IMPACT: The KACE ticketing system will be taken down so we can &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2021\/01\/22\/kace-ticketing-system-planned-maintenance-wed-jan-27-6-am-7-am\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":392,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4615","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4615","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/392"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4615"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4615\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4615"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4615"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}