{"id":4570,"date":"2020-11-11T11:09:49","date_gmt":"2020-11-11T19:09:49","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4570"},"modified":"2021-02-10T12:04:14","modified_gmt":"2021-02-10T20:04:14","slug":"kace-system-maintenance-thurs-nov-12-6-a-m-8-a-m","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2020\/11\/11\/kace-system-maintenance-thurs-nov-12-6-a-m-8-a-m\/","title":{"rendered":"{KACE} System Maintenance – Thurs Nov 12, 6 a.m. – 8 a.m."},"content":{"rendered":"
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This is an announcement from Technology Services (TS). Please see details below.<\/o:p><\/span><\/p>\n

KACE Ticketing System: <\/span><\/span><\/b>System Update<\/span><\/o:p><\/span><\/p>\n

Thursday, November 12 from 6 a.m. – 8 a.m.<\/o:p><\/b><\/span><\/p>\n

REASON FOR IMPACT: Technology Services will be updating our ticketing system (KACE) to the latest version.<\/span><\/o:p><\/span><\/b><\/p>\n

 <\/o:p><\/span><\/p>\n

ADDITIONAL INFORMATION: <\/o:p><\/span><\/p>\n

·         <\/span><\/span><\/span>Viewing, editing, and adding tickets will not be possible during the maintenance window.<\/o:p><\/span><\/p>\n

·         <\/span><\/span><\/span>For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements<\/a> page on the Puget Sound website.<\/o:p><\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

This is an announcement from Technology Services (TS). Please see details below. KACE Ticketing System: System Update Thursday, November 12 from 6 a.m. – 8 a.m. REASON FOR IMPACT: Technology Services will be updating our ticketing system (KACE) to the … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":392,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4570","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4570","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/392"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4570"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4570\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4570"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4570"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4570"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}