{"id":4542,"date":"2020-08-05T23:38:21","date_gmt":"2020-08-06T06:38:21","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4542"},"modified":"2020-08-05T23:41:24","modified_gmt":"2020-08-06T06:41:24","slug":"tscommunications-network-phone-voip-system-maintenance-wednesday-august-5th-7pm-midnight-complete","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2020\/08\/05\/tscommunications-network-phone-voip-system-maintenance-wednesday-august-5th-7pm-midnight-complete\/","title":{"rendered":"[Tscommunications] {Network} Phone\/VOIP System Maintenance: Wednesday August 5th, 7PM &#8211; Midnight [COMPLETE]"},"content":{"rendered":"<div>  <font face=\"Arial\" size=\"2\"><span style=\"font-size:11pt;\">  <\/p>\n<div>This is an announcement from Technology Services (TS). Please see details below.<\/div>\n<div><font face=\"Calibri\" color=\"#1F497D\">&nbsp;<\/font><\/div>\n<div><font face=\"Times New Roman\" size=\"3\" color=\"#C00000\"><span style=\"font-size:12pt;\"><b>Update: This work has been completed.&nbsp; <\/b><b>Thank you for your patience.<\/b><\/span><\/font><\/div>\n<div style=\"margin-top:24pt;\"><font face=\"Times\" size=\"4\"><span style=\"font-size:16pt;\"><b>Network:<\/b><font color=\"#660000\"><b> <\/b><\/font><font color=\"#C00000\">Phone\/VOIP maintenance<\/font><\/span><\/font><\/div>\n<div style=\"margin-top:6pt;\"><font face=\"Times\" size=\"4\" color=\"#C00000\"><span style=\"font-size:16pt;\">Wednesday, August 5<font size=\"2\"><span style=\"font-size:10.65pt;\"><sup>th<\/sup><\/span><\/font>, 7PM to Midnight [COMPLETE]<\/span><\/font><\/div>\n<div style=\"margin-top:6pt;\"><font face=\"Calibri\" color=\"#1F497D\"><\/p>\n<p>    <font face=\"Arial\" color=\"black\">REASON FOR IMPACT<\/font><font face=\"Arial\" color=\"black\">: Technology Services will be performing a Phone\/VOIP system upgrade to improve system reliability.<\/font><font face=\"Arial\"> <\/font><\/font><\/div>\n<div style=\"margin-top:6pt;\"><font face=\"Calibri\">&nbsp;<\/font><\/div>\n<div style=\"margin-top:6pt;\">ADDITIONAL INFORMATION: <\/div>\n<ul style=\"margin:0;padding-left:36pt;\">\n<li>Phones and analog converters will be remotely rebooted; reboots generally take between 1-5 minutes.<\/li>\n<li>While phones are being rebooted they will not be functional and calls may get dropped.<\/li>\n<li>Devices will re-register and eventually come back online.<\/li>\n<li>Devices connected to analog convertors, such as fax machines, will also temporarily go offline as the convertors are rebooted.<\/li>\n<li>If you are logged into a Soft phone session via Jabber, you will need to logout and re-login.<\/li>\n<li>For more information on Technology Services&#8217; Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our <a href=\"https:\/\/www.pugetsound.edu\/about\/offices-services\/technology-services\/help-support\/service-announcements\/\"><font color=\"#0563C1\"><u>Service  Announcements<\/u><\/font><\/a> page on the Puget Sound website.<\/li>\n<\/ul>\n<div><font face=\"Calibri\">&nbsp;<\/font><\/div>\n<div>For support questions please contact the TS Service Desk via phone at 253-879-8585.<\/div>\n<div><font face=\"Calibri\" color=\"#1F497D\">&nbsp;<\/font><\/div>\n<div><font face=\"Calibri\">&nbsp;<\/font><\/div>\n<p>  <\/span><\/font>  <\/div>\n","protected":false},"excerpt":{"rendered":"<p>This is an announcement from Technology Services (TS). Please see details below. &nbsp; Update: This work has been completed.&nbsp; Thank you for your patience. Network: Phone\/VOIP maintenance Wednesday, August 5th, 7PM to Midnight [COMPLETE] REASON FOR IMPACT: Technology Services will &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2020\/08\/05\/tscommunications-network-phone-voip-system-maintenance-wednesday-august-5th-7pm-midnight-complete\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":523,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4542","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4542","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/523"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4542"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4542\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4542"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4542"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}