{"id":4536,"date":"2020-08-03T09:17:11","date_gmt":"2020-08-03T16:17:11","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4536"},"modified":"2020-08-03T09:20:52","modified_gmt":"2020-08-03T16:20:52","slug":"vdesk-currently-unavailable-aug-3-830-a-m","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2020\/08\/03\/vdesk-currently-unavailable-aug-3-830-a-m\/","title":{"rendered":"{vDesk} Currently Unavailable &#8211; Aug 3 @ 8:30 a.m."},"content":{"rendered":"<div>\n<div class=\"WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">This is an announcement from Technology Services (TS). Please see details below.<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:12.0pt\"><b><span style=\"font-size:16.0pt;font-family:&quot;Times&quot;,serif\">vDESK:<span style=\"color:#660000\">  <\/span><\/span><\/b><span style=\"font-size:16.0pt;font-family:&quot;Times&quot;,serif;color:#780000\">Currently Unavailable  <\/span><span style=\"font-size:12.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#780000\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-size:16.0pt;font-family:&quot;Times&quot;,serif;color:#780000\">August 3, 2020 at 8:30 a.m.<b><o:p><\/o:p><\/b><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:12.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">REASON FOR IMPACT: TS has noticed vDESK is not accessible and is actively working to resolve the issue. We will send an update once the issue is resolved. If you need   to access the Campus Network you can connect via <a href=\"https:\/\/www.pugetsound.edu\/about\/offices-services\/technology-services\/help-support\/self-help\/vpn\/\">  VPN<\/a> by following <a href=\"https:\/\/www.pugetsound.edu\/about\/offices-services\/technology-services\/help-support\/self-help\/vpn\/\">  these instructions<\/a> on our website. <o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:12.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">ADDITIONAL INFORMATION:  <\/span><b><span style=\"font-size:16.0pt;font-family:&quot;Times&quot;,serif;color:#660000\"><o:p><\/o:p><\/span><\/b><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in;mso-list:l0 level1 lfo1\"><![if !supportLists]><span style=\"font-family:Symbol\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt &quot;Times New Roman&quot;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-family:&quot;Arial&quot;,sans-serif\">If needing to access the Campus Network you can connect via  <a href=\"https:\/\/www.pugetsound.edu\/about\/offices-services\/technology-services\/help-support\/self-help\/vpn\/\">  VPN<\/a>. <o:p><\/o:p><\/span><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in;mso-list:l0 level1 lfo1\"><![if !supportLists]><span style=\"font-family:Symbol\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt &quot;Times New Roman&quot;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-family:&quot;Arial&quot;,sans-serif\">For more information on Technology Services&#8217; Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our  <a href=\"https:\/\/www.pugetsound.edu\/about\/offices-services\/technology-services\/help-support\/service-announcements\/\">  Service Announcements<\/a> page on the Puget Sound website.<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in;mso-list:l0 level1 lfo1\"><![if !supportLists]><span style=\"font-family:Symbol\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt &quot;Times New Roman&quot;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-family:&quot;Arial&quot;,sans-serif\">For support questions please contact the TS Service Desk via phone at 253-879-8585.<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><o:p>&nbsp;<\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Thank you, <o:p>  <\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><o:p>&nbsp;<\/o:p><\/p>\n<p class=\"MsoNormal\" style=\"margin-bottom:12.0pt\"><b><span style=\"font-family:&quot;Adobe Garamond Pro&quot;,serif;color:black\">Lindsay Morris&nbsp;&nbsp;|&nbsp;&nbsp;Sr. Technical Program Manager<\/span><\/b><b><span style=\"font-size:5.0pt;font-family:&quot;Adobe Garamond Pro&quot;,serif;color:black\"><o:p><\/o:p><\/span><\/b><\/p>\n<p class=\"MsoNormal\"><b><span style=\"font-size:9.5pt;font-family:&quot;Adobe Garamond Pro&quot;,serif;color:#7F0000\">UNIVERSITY OF PUGET SOUND<\/span><\/b><b><span style=\"font-size:9.5pt;font-family:&quot;Adobe Garamond Pro&quot;,serif\"><o:p><\/o:p><\/span><\/b><\/p>\n<p class=\"MsoNormal\" style=\"margin-bottom:1.0pt\"><span style=\"font-size:9.0pt;font-family:&quot;Univers LT Std 45 Light&quot;,sans-serif;color:black\">Technology Services<\/span><span style=\"font-size:9.0pt;font-family:&quot;Univers LT Std 45 Light&quot;,sans-serif\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-bottom:1.0pt\"><span style=\"font-size:9.0pt;font-family:&quot;Univers LT Std 45 Light&quot;,sans-serif;color:black\">1500 N. Warner St. #1068<\/span><span style=\"font-size:9.0pt;font-family:&quot;Univers LT Std 45 Light&quot;,sans-serif\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-bottom:1.0pt\"><span style=\"font-size:9.0pt;font-family:&quot;Univers LT Std 45 Light&quot;,sans-serif;color:black\">Tacoma, WA 98416<\/span><span style=\"font-size:9.0pt;font-family:&quot;Univers LT Std 45 Light&quot;,sans-serif\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-bottom:1.0pt\"><span style=\"font-size:9.0pt;font-family:&quot;Univers LT Std 45 Light&quot;,sans-serif;color:black\">O: 253.879.2854<\/span><span style=\"font-size:9.0pt;font-family:&quot;Univers LT Std 45 Light&quot;,sans-serif\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-bottom:1.0pt\"><span style=\"font-size:9.0pt;font-family:&quot;Univers LT Std 45 Light&quot;,sans-serif;color:black\">M: 231.330.8502<\/span><span style=\"font-size:9.0pt;font-family:&quot;Univers LT Std 45 Light&quot;,sans-serif\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-bottom:1.0pt\"><span style=\"font-size:9.0pt;font-family:&quot;Univers LT Std 45 Light&quot;,sans-serif;color:black\"><a href=\"http:\/\/pugetsound.edu\/\"><span style=\"color:#0563C1\">pugetsound.edu<\/span><\/a>&nbsp;<\/span><span style=\"font-size:9.0pt;font-family:&quot;Univers LT Std 45 Light&quot;,sans-serif\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><o:p>&nbsp;<\/o:p><\/p>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This is an announcement from Technology Services (TS). Please see details below. vDESK: Currently Unavailable August 3, 2020 at 8:30 a.m. REASON FOR IMPACT: TS has noticed vDESK is not accessible and is actively working to resolve the issue. We &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2020\/08\/03\/vdesk-currently-unavailable-aug-3-830-a-m\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":525,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4536","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4536","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/525"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4536"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4536\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4536"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4536"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4536"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}