{"id":4409,"date":"2019-01-24T08:59:03","date_gmt":"2019-01-24T16:59:03","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4409"},"modified":"2019-01-24T08:59:59","modified_gmt":"2019-01-24T16:59:59","slug":"phones-intermittent-outbound-call-issue-january-24-beginning-at-845-a-m","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2019\/01\/24\/phones-intermittent-outbound-call-issue-january-24-beginning-at-845-a-m\/","title":{"rendered":"{Phones} Intermittent Outbound Call Issue, January 24 beginning at 8:45 a.m."},"content":{"rendered":"<div>\n<div class=\"WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">This is an announcement from Technology Services (TS). Please see details below.<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:24.0pt\"><b><span style=\"font-size:16.0pt;font-family:&quot;Times&quot;,serif\">PHONES:<span style=\"color:#660000\">  <\/span><\/span><\/b><span style=\"font-size:16.0pt;font-family:&quot;Times&quot;,serif;color:#660000\">Intermittent Outbound Call Issue<\/span><span style=\"font-size:12.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#7F7F7F;mso-style-textfill-fill-color:#7F7F7F;mso-style-textfill-fill-alpha:100.0%\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-size:16.0pt;font-family:&quot;Times&quot;,serif;color:#660000\">Thursday, January 24, 2019 beginning at 8:45 a.m.<b>  <o:p><\/o:p><\/b><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:24.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">REASON FOR IMPACT: Technology Services has identified an issue with outbound calls intermittently dropping. We&#8217;ve determined that the issue is with our telephone provider,   Allstream and we are waiting on an update from them regarding time to resolution. We will send an update as soon as one is available.<\/span><b><span style=\"font-size:16.0pt;font-family:&quot;Times&quot;,serif;color:#660000\"><o:p><\/o:p><\/span><\/b><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><o:p>&nbsp;<\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">ADDITIONAL INFORMATION:  <o:p><\/o:p><\/span><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in;mso-list:l0 level1 lfo2\"><![if !supportLists]><span style=\"font-family:Symbol\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt &quot;Times New Roman&quot;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-family:&quot;Arial&quot;,sans-serif\">For more information on Technology Services&#8217; Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our  <a href=\"https:\/\/www.pugetsound.edu\/about\/offices-services\/technology-services\/help-support\/service-announcements\/\">  Service Announcements<\/a> page on the Puget Sound website.<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><o:p>&nbsp;<\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">To opt out from receiving these messages in the future, please go to <a href=\"https:\/\/mailweb.pugetsound.edu\/mailman\/listinfo\/tscommunications\">mailweb.pugetsound.edu\/mailman\/listinfo\/tscommunications<\/a> and follow the Unsubscribe options in the TScommunications   Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.<\/span><o:p><\/o:p><\/p>\n<p class=\"MsoNormal\"><o:p>&nbsp;<\/o:p><\/p>\n<p class=\"MsoNormal\"><o:p>&nbsp;<\/o:p><\/p>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This is an announcement from Technology Services (TS). Please see details below. PHONES: Intermittent Outbound Call Issue Thursday, January 24, 2019 beginning at 8:45 a.m. REASON FOR IMPACT: Technology Services has identified an issue with outbound calls intermittently dropping. We&#8217;ve &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2019\/01\/24\/phones-intermittent-outbound-call-issue-january-24-beginning-at-845-a-m\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":535,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4409","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/535"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4409"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4409\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4409"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4409"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}