{"id":4403,"date":"2019-01-09T15:07:20","date_gmt":"2019-01-09T23:07:20","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4403"},"modified":"2019-01-09T15:10:22","modified_gmt":"2019-01-09T23:10:22","slug":"tscommunications-phones-inbound-and-outbound-phone-calls-do-no-function-january-9-1230pm-300pm-resolved","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2019\/01\/09\/tscommunications-phones-inbound-and-outbound-phone-calls-do-no-function-january-9-1230pm-300pm-resolved\/","title":{"rendered":"[Tscommunications] {Phones} Inbound and outbound phone calls do no function, January 9, 12:30pm – 3:00pm RESOLVED"},"content":{"rendered":"
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This is an announcement from Technology Services (TS). Please see details below.<\/o:p><\/span><\/p>\n

SYSTEM: <\/span><\/span><\/b>Inbound and outbound phone calls do no function<\/span><\/o:p><\/span><\/p>\n

January 9, 2019 from 12:30pm to 3:00pm RESOLVED<\/o:p><\/b><\/span><\/p>\n

REASON FOR IMPACT: No inbound or outbound phone calls are completing the dialing process. Callers attempting to dial in to campus may be met with no dial tone, a busy tone, or an error message. Users attempting to dial outbound will experience a busy tone. All internal calling is fully functional. No cause is known at this time. Our telephone provider identified and isolated an issue and resolved it by about 12:45pm and continued working to monitor the situation. We’ve been notified that the issue is completely resolved.<\/b><\/span><\/o:p><\/span><\/b><\/p>\n

 <\/o:p><\/span><\/p>\n

ADDITIONAL INFORMATION: <\/o:p><\/span><\/p>\n

·         <\/span><\/span><\/span>Network Services is working with our telephone provider to resolve the issue as soon as possible.<\/o:p><\/span><\/p>\n

·         <\/span><\/span><\/span>For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements<\/a> page on the Puget Sound website.<\/o:p><\/span><\/p>\n

 <\/o:p><\/span><\/p>\n

To opt out from receiving these messages in the future, please go to https:\/\/mailweb.pugetsound.edu\/mailman\/listinfo\/tscommunications<\/a> and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.<\/span><\/o:p><\/p>\n

 <\/o:p><\/p>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

This is an announcement from Technology Services (TS). Please see details below. SYSTEM: Inbound and outbound phone calls do no function January 9, 2019 from 12:30pm to 3:00pm RESOLVED REASON FOR IMPACT: No inbound or outbound phone calls are completing … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":463,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4403","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/463"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4403"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4403\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4403"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4403"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}