{"id":4351,"date":"2018-08-31T13:25:50","date_gmt":"2018-08-31T20:25:50","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4351"},"modified":"2018-08-31T13:28:59","modified_gmt":"2018-08-31T20:28:59","slug":"email-intermittent-system-issues-august-31-1045a-to-110p","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2018\/08\/31\/email-intermittent-system-issues-august-31-1045a-to-110p\/","title":{"rendered":"{EMAIL} Intermittent System Issues, August 31, 10:45a to 1:10p"},"content":{"rendered":"<div>\n<div class=\"WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">This is an announcement from Technology Services (TS). Please see details below.<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:24.0pt\"><b><span style=\"font-size:16.0pt;font-family:&quot;Times&quot;,serif\">EMAIL:<span style=\"color:#660000\">  <\/span><\/span><\/b><span style=\"font-size:16.0pt;font-family:&quot;Times&quot;,serif;color:#660000\">Intermittent System Issues<\/span><span style=\"font-size:12.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#7F7F7F;mso-style-textfill-fill-color:#7F7F7F;mso-style-textfill-fill-alpha:100.0%\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-size:16.0pt;font-family:&quot;Times&quot;,serif;color:#660000\">Friday, August 31, 2018, 10:45 a.m. to 1:10 p.m.<b><o:p><\/o:p><\/b><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:24.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">REASON FOR IMPACT: Technology Services is working to resolve an issue with one of our Exchange email servers. Over the specified timeframe some individuals were unable   to access their email via Webmail or the Outlook client and received a &#8220;Cannot connect to server&#8221; error message. Please note that this issue only impacted some individuals. As of 1:10 p.m. everyone should be able to access email as we have isolated the issue   to a particular server and removed it from active use. As we work to resolve the issue with this server, we will notify you if we experience any other issues that may impact your ability to access email.<\/span><b><span style=\"font-size:16.0pt;font-family:&quot;Times&quot;,serif;color:#660000\"><o:p><\/o:p><\/span><\/b><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><o:p>&nbsp;<\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">ADDITIONAL INFORMATION:  <o:p><\/o:p><\/span><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in;mso-list:l0 level1 lfo2\"><![if !supportLists]><span style=\"font-family:Symbol\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt &quot;Times New Roman&quot;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-family:&quot;Arial&quot;,sans-serif\">You may need to close your Outlook client and re-open it or if you use Webmail to access your Puget Sound email, please close your Internet browser and re-open before attempting to   login.<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in;mso-list:l0 level1 lfo2\"><![if !supportLists]><span style=\"font-family:Symbol\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt &quot;Times New Roman&quot;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-family:&quot;Arial&quot;,sans-serif\">For more information on Technology Services&#8217; Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our  <a href=\"https:\/\/www.pugetsound.edu\/about\/offices-services\/technology-services\/help-support\/service-announcements\/\">  Service Announcements<\/a> page on the Puget Sound website.<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><o:p>&nbsp;<\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">To opt out from receiving these messages in the future, please go to <a href=\"https:\/\/mailweb.pugetsound.edu\/mailman\/listinfo\/tscommunications\">mailweb.pugetsound.edu\/mailman\/listinfo\/tscommunications<\/a> and follow the Unsubscribe options in the TScommunications   Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.<\/span><o:p><\/o:p><\/p>\n<p class=\"MsoNormal\"><o:p>&nbsp;<\/o:p><\/p>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This is an announcement from Technology Services (TS). Please see details below. EMAIL: Intermittent System Issues Friday, August 31, 2018, 10:45 a.m. to 1:10 p.m. REASON FOR IMPACT: Technology Services is working to resolve an issue with one of our &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2018\/08\/31\/email-intermittent-system-issues-august-31-1045a-to-110p\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":535,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4351","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/535"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4351"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4351\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4351"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4351"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}