{"id":4340,"date":"2018-08-04T05:53:19","date_gmt":"2018-08-04T12:53:19","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4340"},"modified":"2018-08-04T06:01:26","modified_gmt":"2018-08-04T13:01:26","slug":"internet-network-firewall-upgrade-complete-vdesk-inaccessible","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2018\/08\/04\/internet-network-firewall-upgrade-complete-vdesk-inaccessible\/","title":{"rendered":"{Internet\/ Network} Firewall Upgrade Complete, vDesk Inaccessible"},"content":{"rendered":"<div>\n<div class=\"WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">This is an announcement from Technology Services (TS). Please see details below.<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:24.0pt\"><b><span style=\"font-size:16.0pt;font-family:&quot;Times&quot;,serif\">Internet\/ Network:<span style=\"color:#660000\">  <\/span><\/span><\/b><span style=\"font-size:16.0pt;font-family:&quot;Times&quot;,serif;color:#660000\">Firewall Upgrade Complete, vDesk Inaccessible  <\/span><span style=\"font-size:12.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#7F7F7F\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:24.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">REASON FOR IMPACT: Technology Services has completed our firewall upgrade and most systems and services are accessible. Our vDesk system is currently inaccessible and   we intend to have this available again later this weekend.<\/span><b><span style=\"font-size:16.0pt;font-family:&quot;Times&quot;,serif;color:#660000\"><o:p><\/o:p><\/span><\/b><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><o:p>&nbsp;<\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-top:6.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">ADDITIONAL INFORMATION:  <o:p><\/o:p><\/span><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in;mso-list:l0 level1 lfo2\"><![if !supportLists]><span style=\"font-family:Symbol\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt &quot;Times New Roman&quot;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-family:&quot;Arial&quot;,sans-serif\">A network firewall is used to help protect our internal Puget Sound network from both external and internal threats. Firewalls help information technology teams wall off portions of   technology systems, like our Puget Sound servers, from general Internet access, which is a key step in preventing unauthorized access to our University data and systems. Next generation firewalls like the Palo Alto we&#8217;re installing are also setup to help mitigate   potential threats as they are happening, in the moment they are happening. Older firewalls have less proactive toolsets and rely on staff to manually update configurations to address potential threats.<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoListParagraph\" style=\"text-indent:-.25in;mso-list:l0 level1 lfo2\"><![if !supportLists]><span style=\"font-family:Symbol\"><span style=\"mso-list:Ignore\">&middot;<span style=\"font:7.0pt &quot;Times New Roman&quot;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;  <\/span><\/span><\/span><![endif]><span style=\"font-family:&quot;Arial&quot;,sans-serif\">For more information on Technology Services&#8217; Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our  <a href=\"https:\/\/www.pugetsound.edu\/about\/offices-services\/technology-services\/help-support\/service-announcements\/\">  Service Announcements<\/a> page on the Puget Sound website.<o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><o:p>&nbsp;<\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">To opt out from receiving these messages in the future, please go to  <a href=\"https:\/\/mailweb.pugetsound.edu\/mailman\/listinfo\/tscommunications\">https:\/\/mailweb.pugetsound.edu\/mailman\/listinfo\/tscommunications<\/a> and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact   the TS Service Desk via phone at 253-879-8585.<\/span><o:p><\/o:p><\/p>\n<p class=\"MsoNormal\"><o:p>&nbsp;<\/o:p><\/p>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This is an announcement from Technology Services (TS). Please see details below. Internet\/ Network: Firewall Upgrade Complete, vDesk Inaccessible REASON FOR IMPACT: Technology Services has completed our firewall upgrade and most systems and services are accessible. Our vDesk system is &hellip; <a href=\"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2018\/08\/04\/internet-network-firewall-upgrade-complete-vdesk-inaccessible\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":535,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4340","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/535"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4340"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4340\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4340"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4340"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}