{"id":4334,"date":"2018-07-17T12:03:53","date_gmt":"2018-07-17T19:03:53","guid":{"rendered":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/?p=4334"},"modified":"2018-07-17T12:05:04","modified_gmt":"2018-07-17T19:05:04","slug":"phone-incorrect-caller-id-name-on-outbound-calls-july-16-17-resolved","status":"publish","type":"post","link":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/2018\/07\/17\/phone-incorrect-caller-id-name-on-outbound-calls-july-16-17-resolved\/","title":{"rendered":"{Phone} Incorrect Caller ID Name on Outbound Calls, July 16 – 17: RESOLVED"},"content":{"rendered":"
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This is an announcement from Technology Services (TS). Please see details below.<\/o:p><\/span><\/p>\n

PHONE: <\/span><\/span><\/b>Incorrect Caller ID Name on Outbound Calls – RESOLVED<\/span><\/o:p><\/span><\/p>\n

Monday, July 16, 2018 – Tuesday, July 17 at 10:30 a.m.<\/o:p><\/b><\/span><\/p>\n

REASON FOR IMPACT: Our phone service provider, Allstream, experienced an issue that caused our Caller ID on the recipient end to show the correct phone number, but an incorrect name associated with it (Upper Crust Piz instead of University of Puget Sound). This issue has been resolved.<\/span><\/o:p><\/span><\/b><\/p>\n

 <\/o:p><\/span><\/p>\n

ADDITIONAL INFORMATION: <\/o:p><\/span><\/p>\n

·       <\/span><\/span><\/span>For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements<\/a> page on the Puget Sound website.<\/o:p><\/span><\/p>\n

 <\/o:p><\/span><\/p>\n

To opt out from receiving these messages in the future, please go to https:\/\/mailweb.pugetsound.edu\/mailman\/listinfo\/tscommunications<\/a> and follow the Unsubscribe options in the TScommunications Subscriber section. For support questions please contact the TS Service Desk via phone at 253-879-8585.<\/span><\/o:p><\/p>\n

 <\/o:p><\/p>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

This is an announcement from Technology Services (TS). Please see details below. PHONE: Incorrect Caller ID Name on Outbound Calls – RESOLVED Monday, July 16, 2018 – Tuesday, July 17 at 10:30 a.m. REASON FOR IMPACT: Our phone service provider, … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":535,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4334","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/users\/535"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/comments?post=4334"}],"version-history":[{"count":0,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/posts\/4334\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/media?parent=4334"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/categories?post=4334"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.pugetsound.edu\/tsmaintenance\/wp-json\/wp\/v2\/tags?post=4334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}