Technology Services is pleased to participate in the Campus Resource Fair in Trimble Forum from noon to 2:00 p.m. during Admitted Student Day on Friday, April 18.
Stop by our table to visit and pick up free goodies and our handout, Technology Services for Puget Sound Students. We can answer any questions you might have about the technology you’ll need, use, and want as a college student.
We look forward to seeing you there and back on campus this fall!
Most Puget Sound technology systems including, but not limited to, Cascade, PeopleSoft, Moodle, Mahara, Webmail, and the university’s blog server were not affected by Heartbleed, the serious vulnerability in OpenSSL that has been in the news over recent days.
Technology Services has applied updates to wireless controllers and the university’s web server to address the few areas possibly affected by Heartbleed. We are only recommending a change of Puget Sound password for those users of the university’s content management system (CMS) who have logged into the web server from an Internet connection outside the university’s network. All other users do not need to change their passwords unless they feel inclined to do so as an added precaution.
For questions or assistance, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
Technology Services is pleased to announce that David Bilbrey has joined our staff as Desktop Support Specialist at the Technology Service Desk. A native of Tacoma and graduate of the University of Washington (UW), David has worked in information technology at UW Tacoma and UW Bothell. He currently resides in Puyallup with his wife, Emily, and daughter, Poppy.
A member of local bands Canon Canyon and Xylophones, David is a multifaceted singer/songwriter who plays guitar, bass, drums, and keyboard. David reports that Canon Canyon is set to release an album on vinyl this spring on his record label, Rural Wolf Records.
Welcome, David! We are very glad you’re here!
April is Student Employment Month, and Technology Services is pleased to take this opportunity to extend a great big “Thank You!” to our 53 student staff for their many contributions to the department and university. We wouldn’t be able to do what we do without YOU!
We also appreciate the good help and support of Career and Employment Services!
Technology Services is pleased to participate in the Campus Resource Fair in Trimble Forum from noon to 2:00 p.m. during Admitted Student Days on Saturday, April 5, Friday, April 11, and Friday, April 18.
Stop by our table to visit and pick up free goodies and our handout, Technology Services for Puget Sound Students. We can answer any questions you might have about the technology you’ll need, use, and want as a college student.
We look forward to seeing you there and back on campus this fall!
Chief Information Officer William Morse is quoted in a recent University Business article on help desk outsourcing in higher education. He cites lessons learned from Puget Sound’s one-time attempt at using an outside vendor for level one support, noting in particular the challenge to deliver service in this model with the kind of personal touch expected by campus communities at smaller institutions.
Congratulations to John Wait, who has moved into the position of Systems Administrator for Windows. A computer science graduate of California’s Azusa Pacific University, John has worked in Technology Services for almost eight years. He also served in the Army National Guard for six years and was deployed to Iraq. John spends much of his free time producing and co-hosting the Arc Reactions Podcast with his close friend, Dylan.
John says of his new position, “I am excited to expand my skillset and take on a role with more visibility and responsibility.”
See the complete list of Technology Services staff.
Technology Services is pleased to announce that Taryn Cramer has joined our staff as Desktop Support Specialist at the Technology Service Desk. A native of Antioch, IL, Taryn has worked at the Northwest Leadership Foundation, Peace Community Center, and Peace Lutheran Church. She graduated with a major in Political Science and Women and Gender Studies from Luther College in Decorah, Iowa. In her spare time, Taryn enjoys singing, writing, cooking, and gardening.
Welcome, Taryn!
Here are some quick updates from Technology Services as we commence spring semester:
If you have questions or need assistance with any technology issue, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
TS staff will present on a range of technology topics and tools during the annual Professional Development and Enrichment Conference for university faculty and staff to be held Monday, January 13, through Thursday, January 16, 2014. Topics include Buying a Home Computer, Choosing a Mobile Device, Digitizing Personal Artifacts, Open Source Tools for Graphic Design, SoundNet, Microsoft Publisher, Google Maps, Apple iMovie, Presentation Design Tools, and the return of the iPad users’ group
See the conference schedule for session descriptions, dates, times, and locations. To register, send a list of requested classes to professionaldev@pugetsound.edu by Monday, January 6, 2014.