Are You Ready to Optimize?

In a recent message to the campus community, President Ron Thomas announced the launch of Optimize Puget Sound, a project built around the replacement of the university’s Cascade and Banner systems with an integrated software solution from Oracle. MIS will assist with the implementation, which will span two years.

“This project is not just about employing new technology at Puget Sound,” President Thomas wrote. “It is about optimizing the ways in which we work together, the ease in which we access and analyze information, and the quality of the services we offer. It is essential to keeping us a competitive and effective college for the future.”

A kickoff event is scheduled for later this fall. For more information on that and other aspects of the project, please see pugetsound.edu/optimize.

Service Desk Hours for Fall Semester

The Technology Service Desk is pleased to assist the Puget Sound community with technical support, troubleshooting, and purchasing recommendations. Located in the Tech Center in the lower level of Collins Memorial Library, the Service Desk is open the following hours during fall semester:

Monday through Thursday – 8:00 AM to 7:00 PM
Friday – 8:00 AM to 5:00 PM
Saturday and Sunday – 12:00 to 4:00 PM

Contact us at 253.879.8585, servicedesk@pugetsound.edu, or by visiting the Tech Center. Please note the Service Desk will be closed for Labor Day.

Welcome, New Students and Parents!

Technology Services is excited to participate in Orientation 2011! Please stop by the Technology Service Desk in the Tech Center in Collins Memorial Library for assistance or visit us at one of the following times and places:

Friday, August 19
8 a.m. to 3:45 p.m. – Tech Check at the Technology Services Table in Wheelock Rotunda

Saturday, August 20
9 a.m. to 3 p.m. – Tech Check at the Technology Services Table in Wheelock 101
9 to 10:30 a.m. or 10:45 a.m. to 12:15 p.m. – Presentation for Parents in Library 020

To learn more about technology resources for students, see Technology Services at Puget Sound (PDF).

Conference Phones Now Available Through Technology Service Desk

Beginning with the start of fall semester, the Technology Service Desk will be the new location for checking out conference phones. This service was provided previously by Mail Services.

To reserve a conference phone, contact the Service Desk at 253.879.8585, servicedesk@pugetsound.edu, or by visiting the Tech Center in the lower level of Collins Memorial Library. Phones may be picked up at the Media Services Desk in the Tech Center from 8 a.m. to 7 p.m. Monday through Friday and from noon to 4 p.m. on Saturday and Sunday.

Free Cable TV Offered in Campus Residences

As the start of fall semester approaches, Technology Services is pleased to introduce free cable connections in all residence halls, houses, and Greek residences. No box is required; students can just plug in standard or high definition TVs, and they’ll be good to go!

The basic lineup includes 82 channels, most of which also broadcast in digital HD. Additional premium packages, cable modems for personal Internet access beyond what the university offers, and DVRs can be purchased directly from Click! Cable TV at clickcabletv.com.

See the channel lineup and learn more information on this great new service!

Preview of vDesk is Here!

Technology Services is pleased to roll out a preview of vDesk, the university’s new virtual desktop.

As the perfect companion to SoundNet, Moodle, and Mahara, vDesk provides anytime, anywhere access to common applications and university network shares. To use vDesk, login with your Puget Sound username and password at https://vdesk.pugetsound.edu.

TS plans to add more applications to vDesk and expand its use to computer labs and desktop machines on campus. The full version of vDesk will be available for the fall semester. During this preview period, please send questions, suggestions, and comments to the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Service Desk Posts End of Semester and Summer Hours

The Technology Service Desk is offering extended hours to support the campus community as the spring semester draws to a close. From Monday, May 9, through Thursday, May 12, the Service Desk will be open from 8:00 a.m. to 10:00 p.m. On Friday, May 13, the Service Desk will open at 8:00 a.m. and close at 5:00 p.m.

Beginning May 16, summer hours for the Service Desk will be Monday through Friday from 8:00 a.m. to 5:00 p.m.

To learn more, contact the Service Desk at 253.879.8585, servicedesk@pugetsound.edu, through the Online Service Desk, or by visiting the Tech Center in Collins Memorial Library.

EdTech Magazine Highlights Wireless Network at Puget Sound

The March/April 2011 issue of the magazine, EdTech: Focus on Higher Education, features a case study of the expansion of the university’s wireless network to provide comprehensive coverage on campus. Technology Services’ very own Mark Young and Dave Hamwey are quoted extensively and appear in a photo accompanying the article.

EdTech Magazine is published quarterly by CDW-G, a leading provider of technology products and services for government and education.