Effective January 4, 2010, technology support is once again provided exclusively by on campus staff who can be reached by contacting the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.
This change marks the end of the 24/7 Tech Help service implemented August 3, 2009, through a partnership with an off-site help desk service. The toll-free 800 number offered as a Tech Help feature will no longer be in place.
Service will initially appear much like it did prior to August 3, although faculty members can now utilize a new phone tree feature to immediately escalate classroom emergency calls.
Learn more about the Service Desk and other user support offered by Technology Services.