Internet Outage – 2/15/2017 [Resolved]

UPDATE: K20 has informed us that the maintenance was completed as scheduled.  The total down time was less than 10 minutes.

Our main internet provider will be doing an urgent configuration change tonight from 11 PM to 1 AM to address a software bug.  The internet will be unavailable for periods of up to 5-10 minutes during this time.

Thank you

Network Maintenance for 2/18/2017 [Complete]

UPDATE:
Network maintenance has been completed.
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On Saturday 2/18/2017 from 8am to 5pm, Network Services will be doing maintenance in the following buildings:

Weyerhaeuser
Field House

Network services including data, wireless and VOIP will be unavailable for periods of 15-30 minutes in each building throughout the day.

This work is necessary for to improve network connectivity through-out the campus.

Thank you for your patience as we conduct this important work!

Network Services

Pre-Production Server Patch Maintenance 02/12/2017 [completed]

[update 1:30 pm. 02/12/2017] Our scheduled maintenance has been completed successfully.

[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 02/12/2017, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

TS Outage Update: PeopleSoft Planned Refreshes [COMPLETE]

This is a status update from Technology Services about our scheduled PeopleSoft Maintenance Refreshes 

  • Our scheduled PeopleSoft refreshes are complete.
  • This pertains to the following environments:
    • PA91DEV, CS90DEV, FN92DEV, HR92DEV
    • PA91TST, FN92TST, HR92TST, CS90TST

Need more info? Email TS-PMO@pugetsound.edu

Fieldhouse and Aquatics Network Unavailable Due to Scheduled Facilities Maintenance 01/13/2017 [completed]

[completed 3:00pm]

Facilities has completed their work.

Facilities is performing scheduled electric maintenance in the Fieldhouse. This means all network-related services (phone, internet, wifi) will be unavailable until the power is back on.

Thank you for your patience.

Campus Systems Unavailable Due to Scheduled Maintenance 01/08/2017 [completed]

[update 01/8/2017 11:15 a.m.] Our scheduled maintenance has been completed successfully.

[original] Production server patch maintenance is scheduled for Sunday, January 8th, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance 12/11/2016 [completed]

[updated 12/11/2016 1:15 pm] Our scheduled pre-production server patch maintenance has been completed successfully.

[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 12/11/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

PeopleSoft Campus and Portal Intermittently Unavailable Saturday, November 19 from 8:00 a.m. to 12:00 p.m. [Complete]

Update complete as of 9:35am on November 19, 2016.

Due to scheduled maintenance, access to PeopleSoft Campus and Portal will be intermittent on Saturday, November 19th starting at 8:00 a.m. for a PeopleSoft update.

We will post an update when the work is completed. Thank you for your patience while we conduct this necessary work!

Campus Systems Unavailable Due to Scheduled Maintenance 11/13/2016 [completed]

[update 11/13/2016 10:00 a.m.] Our scheduled production server patch maintenance has been completed successfully.​​

[original] Production server patch maintenance is scheduled for Sunday, November 13, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance 10/16/2016 [completed]

[updated 10/16/2016 1:15 pm] Our scheduled pre-production server patch maintenance has been completed successfully.

[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 10/16/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 09/18/2016 [completed]

[update 09/18/2016 10:00 a.m.] Our scheduled production server patch maintenance has been completed successfully.​​

[original] Production server patch maintenance is scheduled for Sunday, September 18, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance 08/07/2016 [completed]

[update 08/07/2016 12:25 p.m.] Patching has been completed. There’s a sign-in issue with cascade-test that will be resolved at a later time.

[original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 08/07/2016, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 07/10/2016 [completed]

[update 07/10/2016 12:45 p.m.] The single sign on component of Cascade has been finished.

This concludes our planned patch maintenance and database migration for this weekend.

[update 07/10/2016 11:55 a.m.] We’re nearly complete with our work except for the single sign on component in Cascade is still outstanding. This will only affect users attempting to log into Cascade via the web. The other back-end processes in Cascade are verified operational.

Our database migration to the new storage array was successful and PeopleSoft is fully operational.

The rest of our production systems have been successfully patched.

An update will be made when the single sign on component has been fixed. This is expected to be resolved this afternoon.

[original] Production server patch maintenance is scheduled for Sunday, July 10, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!