Telephone System Upgrade 7 p.m. 7/10/15 – 5 p.m. 7/12/15 [Completed]

[Updated 1:30 a.m. 7/12] Phone system upgrade complete.

Starting Friday evening at 7 p.m., TS staff will be performing an upgrade to the telephone system. Phones may power cycle multiple times during the upgrade but we do not expect any system-wide outages.

If there are any concerns regarding phones not working properly after the upgrade is complete please contact the Service Desk via email: servicedesk@pugetsound.edu or from a mobile phone: 253 879 8585.

Thank you for your patience.

Campus Systems Unavailable Due to Maintenance 6/14/2015 [completed]

[Updated 6/14/2015 10:08am] Our scheduled maintenance has been completed.

[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, June 14. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!​

Pre-Production Server Patch Maintenance 5/10/2015 [completed]

[Updated 5/10/15 9:30am] Our scheduled maintenance has been completed.

[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 5/10/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Maintenance 4/12/15 [Completed]

[Updated 04/12/2015 10:30 a.m.] Maintenance has been completed.

[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, April 12th. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance is scheduled for 3/8/2015 [Completed]

[Update 03/08/2015 10:15 a.m.] We have successfully transitioned the mailflow from using edge.pugetsound.edu to using Microsoft’s Exchange Online Protection directly. This was a step towards decommissioning the Exchange 2007 environment.  Also the Pre-Production Server Patch Maintenance has been completed successfully.  Thank you!

[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 3/8/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.).If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Maintenance 2/8/15 [Completed]

[Update 2/8/2015 8:06 am] The maintenance is completed.  Thank you!

[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, February 8. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

 

Pre-Production Server Patch Maintenance is scheduled for 1/11/2015 [Completed]

[Updated 1/11/2015 07:45 am] The maintenance is complete. Thank you!

[Orignal] Pre-Production Server Patch Maintenance is scheduled for Sunday, 1/11/2015, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Maintenance 11/09/14 [Completed]

[Updated 11/09/2014 11:50 am] The maintenance is complete.  Thank you!

[Original] Due to scheduled maintenance, all campus systems will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, November 9. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work

 

Email Upgrade and Pre-Production Patch Maintenance 10/12/14 [completed]

[Updated 10/12/2014, 8:40 am ] The email services upgrade, was unsuccessful and was rolled back to before the upgrade started this morning.  All other server updates have been completed, and services affected are back online.

[Original post] An upgrade to the campus email system and patch maintenance on the pre-production servers are scheduled for Sunday, 10/12/14, from 3 a.m. to noon.

Email services will be disrupted during the upgrade which involves updating the theme on the sign-in page for Webmail, also known as Outlook Web Access or OWA.

Other services, such as Cascade and PeopleSoft, individual and departmental file shares, and web services (Moodle, vDesk, the university’s website, etc.), should NOT be affected.

The maintenance window will include security SSL updates to some production servers, but most services should not be affected as part of that process.

If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Web server emergency maintenance 08/18/2014 at 9:00 PM [completed]

[Updated 9:11 PM 08/18/2014] Our maintenance on the web server has been completed.

[Original post] At 9:00 PM on 08/18/2014 we will be performing emergency maintenance on the main web server that may result in unavailability of the Puget Sound web site, http://pugetsound.edu. This maintenance window is expected to last approximately 10 minutes.

PeopleSoft and Cascade Unavailable Due to Maintenance 8/10/2014 [Completed]

[Updated 04/10/2014  9:22 a.m. ]  Maintenance has been completed, be aware the Citrix patching is still in progress but should not affect the rest of the systems currently online.

[Original] Due to scheduled maintenance, PeopleSoft and Cascade will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, August 10. An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Online Services Unavailable Due to Maintenance 7/13/2014 [Completed]

[Updated 07/13/2014 11:21 a.m.]  Online Services have been brought back on line, and Maintenance has been completed.

[Original]Due to scheduled maintenance, all production servers and services, including PeopleSoft, Cascade, email, vDesk, Moodle, and the university website, will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, July 13. An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance is scheduled for 6/8/2014 [Completed]

[Updated 06/08/2014 8:25 am] The maintenance is complete.  Thank you!

[Original]Pre-Production Server Patch Maintenance is scheduled for Sunday, 6/9/2014, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

PeopleSoft and Cascade Unavailable Due to Maintenance 4/13/2014 [Completed]

[Updated 04/13/2014 9:20 a.m.] Maintenance is completed.

[Original] Due to scheduled maintenance, PeopleSoft and Cascade will be intermittently or entirely unavailable between 3:00 a.m. and noon on Sunday, April 13. An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance is scheduled for 3/9/2014 [Completed]

[Update 3/9/2014 9:20 a.m.] Maintenance is completed.

[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 3/9/2014, from 3 a.m. to noon. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows on the second Sunday of every month to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!