Network Maintenance – 8/17/2017 [COMPLETE]

Update: Maintenance has been completed.  Please report any issues to the Service Desk.  Thank you for your patience.
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Technology Services will be performing changes on the network on 8/17/2017 from 7pm to 12am.  Services that may be impacted include data connectivity, phone/fax, wireless and internet services.  This will work will impact the various areas around campus throughout the night but only for shorts periods of time (usually less than a minute but up to 5-10 minutes).

This maintenance is necessary to ensure the continued reliability and stability of the University’s network.

Thank you

Network Maintenance August 13, 2017 [COMPLETE]

Networking will be doing maintenance on the core router on August 13, 2017 at 5 am to 8 am.  This maintenance is necessary to patch a few bugs and improve stability on the network.  While this work is being performed the network will go down campus wide for periods of 1-5 minutes.

Services that will be affected include data, WiFi (PS-CampusAcces/GuestAccess), VOIP,  access to servers internally, and internet access.

We appreciate your patience as we conduct this important work.

Network Services

Network Maintenance – 07/15/2017 and 07/16/2017 [COMPLETE]

Update: Networking has completed maintenance.  We did not do work on the server network per the request of the server team.  This will be rescheduled to another time.
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Networking will be doing some maintenance and testing that should not be service affecting on 07/16/2017.  We will also be doing work moving server network connections on 07/17/2017.  We plan to work around the server production maintenance and so impact should be minimal.

Thank you

Campus Systems Unavailable Due to Scheduled Maintenance 07/16/2017 [completed]

[updated 07/16/2017 10:50 a.m.] Our scheduled maintenance has been completed.

[original] Production server patch maintenance is scheduled for Sunday, July 16th, from 3:00 a.m. until noon During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.
Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

PeopleSoft Maintenance: Friday July 7th @ 6pm – Sunday July 9th {Campus, myPugetSound} [COMPLETE]

[UPDATE 07/09/17 8:30PM] The scheduled maintenance is complete.

[UPDATE 07/07/17 5:30PM] The scheduled maintenance has begun.

[Original] This is an announcement from Technology Services about an upcoming scheduled PeopleSoft outage. Please see details below. We will add to this post when updates become available. 

  • Systems Impacted: Web access to myPugetSound and PeopleSoft Campus
  • Dates: Friday July 7th @ 6pm  – Sunday July 9th
  • Reason for Impact: TS is upgrading our PeopleSoft Campus environment from 9.0 to 9.2
  • Additional Information: These systems may be intermittently unavailable Monday, July 10th during Day 1 support

Please contact TS-PMO@pugetsound.edu if you have any questions

Pre-Production Server Patch Maintenance 06/22/2017 [Completed]

[Update 06/22/2017 6:00 PM] Our scheduled maintenance has been completed successfully.

[Original] Pre-Production Server Patch Maintenance is scheduled for Thursday, 06/22/2017, from 9 am. to 6 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Campus Systems Unavailable Due to Scheduled Maintenance 05/21/2017 [completed]

[updated 05/21/2017 9:30 a.m.] Our scheduled maintenance has been completed.

[original] Production server patch maintenance is scheduled for Sunday, May 21st, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Pre-Production Server Patch Maintenance 04/09/2017 [Completed]

[Update 04/09/2017 1:05 PM] Our planned maintenance has been completed.

[Original] Pre-Production Server Patch Maintenance is scheduled for Sunday, 04/09/2017, from 8 am. to 5 pm. This should NOT affect any production services such as email, individual and departmental file shares, database applications, or web services (Moodle, vDesk, etc.). If an issue is encountered, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Network Maintenance – 04/05/2017 [COMPLETE]

Update: Maintenance has been completed.  Thank you for your patience.

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We will be doing network maintenance on 04/05/2017 from 6 PM to 12 AM mid-night.  The following areas will be affected:

  • Security Office
    • Additionally doing work on this house will affect the following homes:
      • 1408/1414 N. Alder
  • Student Dev. (3209 N. 15th)
    • Additionally doing work on this house will affect the following homes:
      • 1506/1514/1520/1604/1608 N. Alder
      • 3207/3211/3212 N. 17th
      • Sculpture House

There will be intermittent outages that will affect all data services including internet, VOIP and wireless.

Thank you

NETWORK MAINTENANCE – 03/23/2017 [COMPLETE]

UPDATE:  Maintenance has been completed.

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Networking will again be doing a maintenance tonight starting approximately at 6 PM and going until around 12 AM mid-night.

We will be finishing work in the following areas:

  • Weyerhaeuser
  • Union Ave Tunnel (this will also affect homes on N. Union Ave, N. Washington, and Greek Row.

During our maintenance there will be intermediate network outages that will impact things such as wireless, internet, and VOIP.

Thank you

Campus Systems Unavailable Due to Scheduled Maintenance 03/26/2017 [Completed]

[Update 03/26/2017 10:00 PM] All scheduled work has been completed successfully. All systems are operating at full performance again.

[Update 03/26/2017 1:38 PM] PeopleSoft is fully back up. All services are online at this time. We’re continuing to do some work in the background which may cause minor performance issues this afternoon. An update will be posted when that work is complete.

[Update 03/26/2017 1:08 PM] PeopleSoft is nearly back up. We have some work to do in the background that may cause some minor performance issues this afternoon, but all services will be available. The next update will come when PeopleSoft is fully back up.

[Update 03/26/2017 11:45 AM] We need to extend the maintenance window beyond noon as some processes are taking longer than expected. Right now PeopleSoft environments, including myPugetSound are offline. All other services are available. Another update will be posted upon completion or at 1:00 PM.

[Original] Production server patch maintenance is scheduled for Sunday, March 26th, from 3:00 a.m. until noon. During this time, all campus systems will be intermittently or entirely unavailable. Affected services include the university website, myPugetSound, PeopleSoft, Cascade, Moodle, campus file servers, and Exchange (email and calendar). An update will be posted once this maintenance is completed.

Technology Services schedules regular maintenance windows, generally on the second Sunday of every month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work!

Network Maintenance – 03/15/2017 [COMPLETED]

Networking will be doing a maintenance tonight starting approximately at 8PM and going until around 2AM.  Buildings that will be affected:

Todd-Phibbs
Langlow (Homes impacted: 1122/1133/1101 N. Lawrence; 1210 N. Alder, 3207 N. 12th)
CICE (Homes impacted: 3211, 3215 N. 13th; 1308 N Alder; Communications; Faculty)
3211 N. 13th (Homes impacted: 3207/3223  N. 13th)

There will be intermediate network outages during this time including wireless and internet.

Thank you

Network Maintenance – 3/10/2017 [COMPLETE]

Update:  Maintenance has been completed.
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On Friday March 10th, starting at 10 PM, Network Services will be doing maintenance in the following buildings:

Field House, Baker Stadium, Aquatics Center

Network services including data, wireless and VOIP will be unavailable intermittingly for periods of 15-30 minutes.

This work is necessary for to improve network connectivity.

Thank you for your patience as we conduct this important work!