Malicious Phishing Attempt – Helpdesk Notification

Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
—-Sample Message—-

Subject: Helpdesk Notification

Attn. Student/Staff Email Account Users…

We want to announce to you that we will be making some vital maintenance on the school”s website. During this process you might have login problems in signing into your Online account, but to prevent this you have to confirm your account immediately after you receive this notification.

To confirm and to keep your account active during and after this process, please reply to this message with the below account informations. Failure to do this might cause a permanent deactivation of your user account from our database to enable us create more spaces for new users considering the number of junk emails most account owners complained of receiving in the past .


YOUR EMAIL ACCOUNT CONFIRMATION

Name:
E-mail

E-mail ID:
E-mail Password:
Date of birth:
Do you Use Outlook Express?


Your account shall remain active after you have successfully confirmed your account details.


Thanks for bearing with us.


Helpdesk

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N. Warner, Tacoma, WA 98416.

Warning Code: 002671