Most Puget Sound Systems Not Impacted by ‘Heartbleed’

Most Puget Sound technology systems including, but not limited to, Cascade, PeopleSoft, Moodle, Mahara, Webmail, and the university’s blog server were not affected by Heartbleed, the serious vulnerability in OpenSSL that has been in the news over recent days.

Technology Services has applied updates to wireless controllers and the university’s web server to address the few areas possibly affected by Heartbleed. We are only recommending a change of Puget Sound password for those users of the university’s content management system (CMS) who have logged into the web server from an Internet connection outside the university’s network. All other users do not need to change their passwords unless they feel inclined to do so as an added precaution.

For questions or assistance, please contact the Technology Service Desk at 253.879.8585 or servicedesk@pugetsound.edu.

Mailicious Phishing Attempt – Email account update Webmail University of Puget Sound

Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.

Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.

—-Sample Message—-

Dear subscriber e-mail

We wish to inform that we are currently providing services regular
maintenance and improvement of our service account and, as a result of
this their accounts should be updated. We apologize for the
inconvenience. To keep your account, you should reply to this email
immediately and enter the the following information:

Username:

Password:

If not done within 72 hours, immediately make your own deactivated
from our database.Thank you for using our services! “WEB SITE SUPPORT
AGENT mail account  ABN 31088377860 All rights reserved.
Email account update Webmail University of Puget Sound

Malicious Phishing Attempt – pugetsound.edu support team WEBMAIL UPDATE/MAINTENANCE OF USER ACCOUNT

Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.

—-Sample Message—-
DEAR pugetsound.edu USER,
> We would like to inform you that we are currently performing scheduled maintenance and improving our webmail service, and, as a result, this virus has been detected in HTK4S folder of your account and your account must be updated with the new F anti-virus/Anti-spam HTK4S-Secure version 2013 to prevent damage to important files. Fill in the columns below and post back or your email account will be suspended temporarily from our services.
***********************************************
User:
Password:
Date of birth:
Year-mail/account creation:
***********************************************
If not done in 24hrs your account will be considered not in use and it will be disabled completely from our database.
pugetsound.edu support.
pugetsound.edu Webmail Staff
© Copyright Reserved 2013

Malicious Phishing Attempt – Helpdesk Notification

Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
—-Sample Message—-

Subject: Helpdesk Notification

Attn. Student/Staff Email Account Users…

We want to announce to you that we will be making some vital maintenance on the school”s website. During this process you might have login problems in signing into your Online account, but to prevent this you have to confirm your account immediately after you receive this notification.

To confirm and to keep your account active during and after this process, please reply to this message with the below account informations. Failure to do this might cause a permanent deactivation of your user account from our database to enable us create more spaces for new users considering the number of junk emails most account owners complained of receiving in the past .


YOUR EMAIL ACCOUNT CONFIRMATION

Name:
E-mail

E-mail ID:
E-mail Password:
Date of birth:
Do you Use Outlook Express?


Your account shall remain active after you have successfully confirmed your account details.


Thanks for bearing with us.


Helpdesk

Copyright ©2013 University of Puget Sound All rights reserved 1500
N. Warner, Tacoma, WA 98416.

Warning Code: 002671

Malicious Phishing Attempt – IT Helpdesk Message: Webmail Account has been violated!

Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
—-Sample Message—-

From: Handasyde, Jayne E
Subject: IT Helpdesk Message: Webmail Account has been violated!


Webmail Maintenance:

IT-Help Desk.

Attention! Your Webmail Account has been violated.
Login from IP address 212.60.65.173 was detected to access your personal account Please click and confirm the link below for re-confirm of your location.
CLICK HERE (link removed) to verify your account.
Thank you for your patience and understanding.
IT Technical Support.

Page Loaded: 08/04/2013


Important – This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education and Early Childhood Development.

Malicious Phishing Attempt – Security Alert

Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
—-Sample Message—-

From: Webmaster <info@message.com>
Subject: Security Alert
Date: April 2, 2013 1:09:42 AM PDT


Dear User,

Access to your Email is about to expire, we recommend that you upgrade and update your account to avoid the suspension. Click Here to update your account.

NB: Failure to to update your account will result to a permanent closure.

Copyright © 2002 All rights reserved

Malicious Phishing Attempt – Help Desk

Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
—-Sample Message—-

From: “Wilkins, Bob G.”
<RGWILKIN@southernco.com>
Date: March 1, 2013 8:13:02 AM PST
Subject: Help Desk

Dear Account Owner,

We are currently Migrating to Microsoft Exchange 2013 (from Exchange 2003/2007). With the introduction of Internet Explorer 9, Outlook Express has apparently been removed from the installation package on our Message Center. OWA 2010 provides the same conversation view and experience as Outlook 2010: By default, messages are displayed in threads so that all the messages on a particular topic are grouped. Inability to complete information on the form within 48 hours Message Center will render your e-mail in-active from our database. Fill information on the Form by clicking on the link below:

(LINK REMOVED)

You will receive an e-mail within 48 hours when your mailbox account is moved.

Thank you.
Help Desk
(@)2013. All Rights Reserved

New Names for Network Share Servers

Puget Sound’s network share servers have new names!

For faculty, the server formerly known as “alexandria” is now FacultyFiles
(so use \\FacultyFiles\username to map your drive)

For staff, the server formerly known as “merlin2″ is now StaffFiles
(so use \\StaffFiles\username to map your drive)

For students, the server formerly known as “alexandria” is StudentFiles
(so use \\StudentFiles\username to map your drive)

Please note “alexandria” and “merlin2” will still work for those who have already mapped their shares using those names. For more info, see Map to a Network Share within vDesk.

Service Desk Hours Extended as Semester Ends

Beginning Thursday, December 6, hours at the Technology Service Desk in the lower level of Collins Memorial Library will be as follows:

Thursday-Friday, December 6-7, 8:00 a.m. to 10:00 p.m.
Saturday-Sunday, December 8-9, noon to 10:00 p.m.
Monday-Thursday, December 10-13, 8:00 a.m. to 10:00 p.m.
Friday, December 14, 8:00 a.m. to 5:00 p.m.

Between semesters, the Technology Service Desk will be open 8:00 a.m to 5:00 p.m. Monday through Friday, with the exception of December 24 through January 1 when it will be closed for the holiday break.

Malicious Phishing Attempt – Upgrade Your Mailbox Account

Some campus members have received malicious e-mail messages asking for username, password, and other pieces of personal information. This is a scam message and should be deleted immediately. Technology Services will NEVER ask you for your password, or ask you to “revalidate” or “update” your profile by e-mail.
Remember to be cautious of e-mail links and attachments from unknown sources. If you have questions about an unexpected e-mail message, please contact the Service Desk immediately at 253.879.8585 or servicedesk@pugetsound.edu.
—-Sample Message—-

Subject: Upgrade Your Mailbox Account

Dear Mailbox users

This email requests your mailbox account verification and upgrade of Mail Quota.

Your mailbox has exceeded its Quota/Limit allocated to you by your mail administrator,your are presently running on 5 GB, So, you may not be able to receive or send new mails until you re-validate/ increase your Mail Quota.

This is a service-related email. Mailbox system will occasionally send you service-related emails to inform you of service changes, upgrades or new benefits. We understand that you’re concerned about the security and privacy of your online account. We requested more information for maximum security.

Please, Click here to Verify, Upgrade and Restore your account.

Alternatively, verify your Webmail account by replying to this email immediately and supply the details itemised below:

Email Address:
Username:
Password:
Verify password:
Date of Birth:


This is free and you do not need to pay for this. Your account will remain active after you have successfully increased your Mail Quota.

Services and features are subject to world’s standard terms and conditions of service and are subject to change.

Copyright 2012 Mailbox system. All other trademarks are properties of their respective owners.

We respect your privacy. For a complete description of our privacy policy.

Thank you for being a valued customer.